Cloudbeds - Data Services Analyst

• Lead Data Migrations: Act as the primary technical advisor guiding new clients through the smooth transition of historical data (reservations, guest profiles, inventory) into Cloudbeds. • Execute Data Manipulation: Extract, clean, map, and validate client data from CSV/Excel formats to ensure flawless system uploads. • Drive Technical Troubleshooting: Proactively identify and resolve formatting discrepancies or system mismatches before clients go live. • Empower Clients Through Coaching: Train properties on how to build, customize, and automate operational and financial reports within the Cloudbeds platform. • Ensure Data Integrity: Guide clients through post-migration audits to validate accuracy across financial histories and occupancy metrics. • Advise on Best Practices: Consult with property managers on key performance indicators (KPIs) to help optimize their daily operations from day one. • What Sets You Up for Success: • Hospitality Tech Background: Direct experience working with Hotel Property Management Systems (e.g., Cloudbeds, Opera, Mews, Protel, or similar software). • Client-Facing Expertise: A proven track record in onboarding, implementation, or Tier 2/3 technical support with a natural ability to teach and guide users. • Advanced Spreadsheet Proficiency: Power-user skills in Excel and Google Sheets (VLOOKUPs, Pivot Tables, advanced formulas, and data cleaning). • Analytical Mindset: Strong understanding of basic data management principles, data mapping, parsing, and root-cause error analysis. • Meticulous Attention to Detail: Exceptional precision when handling sensitive historical, financial, and guest records. • Remote-First Readiness: Highly tech-savvy with cloud-based workflows and equipped with a reliable, high-speed internet connection for video coaching sessions. • BI & Analytics Familiarity: Prior experience working with business intelligence dashboards or advanced financial reporting structures. • What to Expect - Your Journey with Us • Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. • Learn more online at cloudbeds.com • Company Awards to Check Out! • Best All-In-One Hotel Management System | HotelTechAwards (2025) • Overall 10 Best Places to Work | HotelTechAwards (2025) • Most Loved Workplace® Certified (2024) • Top 10 People’s Choice(2024) • Deloitte Technology Fast 500 (2024)