lumos - Product Manager, Integrations
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Responsibilities
• Integration Strategy & Connector Roadmap: Own the prioritization framework for new connectors (deal size, ICP alignment, broad applicability, workflow enablement) and drive improvements to existing ones. Balance breadth vs. depth tradeoffs. • 3rd-Party API Assessment & Data Modeling: Evaluate vendor APIs, map their identity and access models (nested groups, delegated admins, multiple auth types) to Lumos's internal data model (accounts, entitlements, access graphs), and identify data gaps. • Integration Quality & Reliability: Establish and maintain enterprise-grade reliability standards — connection success rates, sync SLAs, proactive health monitoring, and self-serve recovery paths. • Customer-Facing Integration Experience: Own the integration discovery, connection, troubleshooting, and self-service recovery journey. Make integrations connectable in under 5 minutes. • Vendor Ecosystem Management: Maintain sandbox environments, track API changes, manage relationships with key technology partners, and build a connector testing strategy. • Cross-Team Collaboration: Work with Data Platform, Analytics, Albus, AppStore, LCM, and AppLifting teams to ensure integration data powers downstream products effectively. • 🙌 What We Value • 5+ years of experience in product management, ideally at a B2B SaaS company with significant integration/connector surface area • Experience working with 3rd-party APIs — assessing capabilities, limitations, and mapping data models • Understanding of ETL/data pipeline concepts and experience with data extraction at scale • Track record of improving product quality metrics (error rates, support ticket volume, customer satisfaction) • Experience with enterprise customer requirements (complex identity landscapes, on-prem systems, compliance) • Comfortable navigating vendor ecosystems and managing external dependencies
Benefits
• 🚀 Jump on a rocketship. Since launching out of stealth in April 2022, we've grown from 20 to ~130 Alchemists and raised over $65M from a16z, Scale, Neo, Greg Brockman (President at OpenAI), and Phil Venables (CISO at Google). • ⭐ Customers love us — and so does the industry. Named a Strong Performer in the 2026 Gartner Voice of the Customer for IGA — 4.7/5, with 96% of reviewers saying they'd recommend us. Our customers cut time-to-access by 98%, slash IT tickets by 72%, and eliminate excess privilege at scale. • 🏆 A culture worth joining. Three years running on Forbes' Top 100 Best Startup Employers in America (2024, 2025, 2026) — measured on culture, retention, growth, and job creation. That's our Alchemists, not our marketing. See what we live by here https://blog.lumos.com/p/the-anatomy-of-an-alchemist. • $155,500 - $210,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience. • 💻 Remote-first culture – Work from anywhere within ±4 hours of Pacific Time. • 🏥 Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards. • 🧠 Mental health support – Access to mental health resources and support. • 💪 Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge. • 🛡️ Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available. • 🌴 Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work. • 👶 Parental leave – Up to 16 weeks of paid parental leave for expecting parents. • 📚 $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications. • ✈️ Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos. • 💰 401(k) with matching – Employer 401(k) matching to help you save for the future.
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