lucidlink - Senior Salesforce Developer

• This is a foundational hire responsible for designing and building the core systems that power LucidLink’s revenue engine. As the Senior Salesforce Developer for Enterprise Applications, you will own the hands-on development and delivery of our Salesforce platform and its integration with Stripe, provisioning systems, and downstream data systems. • You are a senior developer who thinks like an architect. You bring the depth to build production-quality Apex and integration code, and the breadth to design what should be built before writing a line of it. LucidLink does not yet have the system complexity or team size to justify a dedicated architect role — what we need is someone who can move fluidly between designing a data model in the morning and deploying it in the afternoon, while communicating clearly with RevOps and Finance stakeholders throughout. • As our Senior Salesforce Developer for Enterprise Applications & QTC, you will own hands-on development across the full Salesforce platform including Apex, flows, integrations, and data model, while operating as the primary technical point of contact to the VP of Revenue Operations for day-to-day system requirements and delivery. • What You'll Own: • Own all Salesforce development — Apex, triggers, flows, data model, and integration layer • Transition Salesforce platform ownership from our managed service provider to in-house, establishing documentation and governance from day one • Build and maintain integrations between Salesforce, the billing platform (Stripe/Recurly), and the engineering provisioning backend (WebService) • Define and implement a scalable Quote-to-Cash data model supporting all four selling motions • Reduce billing system complexity — consolidate pricing plan sprawl, clarify system-of-record ownership, and eliminate duplicate logic • Serve as the primary technical delivery partner to the VP of Revenue Operations • As the function matures, participate in hiring additional technical staff of developers and operations specialists to grow the team • Salesforce Development (Core) • Write production-quality Apex classes, triggers, and flows, owning the full development lifecycle from requirements through deployment. • Design and maintain the Salesforce data model with a forward-looking view toward QTC scalability across subscription, usage-based, and partner billing. • Build and document REST/webhook-based integrations between Salesforce, billing platform, and provisioning systems with clear system-of-record definitions at each boundary. • Evaluate and implement automation opportunities — reducing manual RevOps and Billing Ops workflows through well-designed Salesforce-native solutions. • Business Partnership (Differentiator) • Serve as the primary technical contact to the VP of Revenue Operations — translating business process requirements into delivery-ready system designs and communicating trade-offs and sequencing clearly • Lead requirements discovery sessions with RevOps, Finance, and Sales stakeholders — you can facilitate a whiteboard session and walk out with a spec • Map LucidLink's four selling motions (Self-Service, Direct Sales, Reseller/MSP, AWS Marketplace) to the appropriate QTC data flows and system touchpoints • Partner with Product Engineering on provisioning integration design — you own the Salesforce side, they own WebService; you must be able to design the contract between them • Quote-to-Cash Delivery • Design and build systems supporting the full QTC lifecycle: • Digital checkout and self-service subscription activation • Sales-led quoting and contract execution • Subscription lifecycle management (upgrades, downgrades, cancellations) • Usage-based metering and billing triggers • Invoice generation and collections workflow • Evaluate and support migration from current custom engineering-built billing logic to COTS CPQ or subscription management tooling — you will be a key voice in the build vs. buy decision • Platform Foundation & Managed Services Transition • Lead knowledge transfer from our managed service provider — own the process of mapping existing Salesforce configuration, identifying technical debt, and documenting what you inherit • Establish development standards, naming conventions, and deployment practices that will scale as the Enterprise Applications team grows • Maintain a prioritized backlog in close coordination with the VP of RevOps and Gregory, with clear sprint commitments and transparent status • As the most senior technical resource on the Enterprise Applications team, contribute to building it — participate actively in screening and interviewing candidates for future developer and operations roles, help define role requirements, and set the technical bar for incoming hires