Quisitive - Portfolio Delivery Lead, Global Business Applications
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Requirements
• 7+ years in delivery leadership, program management, or consulting roles within ERP or business applications • Deep experience with Dynamics 365 Finance & Operations, Dynamics 365 CE, or Dynamics 365 Business Central implementations • Strong understanding of financial processes, supply chain, or operational workflows within ERP systems • Experience overseeing large-scale, multi-phase digital transformation programs • Platform and solution expertise • Knowledge of the Microsoft Dynamics 365 ecosystem, including integrations with Power Platform, data & analytics, and Azure services • Expertise with Microsoft implementation methodologies and best practices • Ability to connect business needs to technology solutions and articulate clear value • Strong executive presence with excellent communication and presentation skills • Proven ability to influence decisions and guide stakeholders through complex changes • Skilled in managing multiple priorities in a fast-paced, client-driven environment • Professional strengths • Strong business acumen and understanding of industry trends and competitive landscape • Confident decision maker with a high level of accountability • Collaborative, team-oriented mindset with a focus on outcomes • Naturally curious and always looking for better, smarter ways to deliver value • Quisitive • With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes.
Responsibilities
• Lead high-quality delivery • Provide oversight across multiple Dynamics programs, ensuring consistent delivery excellence across the implementation of Business Applications • Partner closely with Project Managers and delivery teams to maintain strong program execution, clear communication, and high customer satisfaction • Proactively manage risks, escalations, and dependencies across complex, multi-workstream programs • Operate at an executive level • Act as the primary point of contact for our largest accounts, building credibility with executive stakeholders • Engage directly with our clients, internal resources, and Microsoft to resolve escalations and points of friction within a complex delivery model • Manage performance and growth • Own the health of our implementation accounts—tracking KPIs, delivery quality, financial performance, and client satisfaction • Partner with Quisitive leadership and go-to-market teams to report on performance and shape future opportunities, as well as transference to managed support. • Identify opportunities to expand services, introduce new solutions, and drive long-term customer value where appropriate • Develop people and delivery culture • Mentor team members and help foster a strong, collaborative, high-performing delivery environment • Support resource planning and capacity forecasting across engagements • Promote a culture of accountability, continuous improvement, and customer excellence • You build strong, trust-based relationships with clients and become a go-to advisor • Your programs run smoothly, with high quality delivery and minimal escalation • You bring clarity, structure, and confidence to complex transformation efforts • You stay aligned with Microsoft applications, Fasttrack and business processes and incorporate within our Business Application tools
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