jumpcloud - AR & Collections Associate - Mexico
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Bachelor’s degree in accounting/finance or related field. • 1-2 years’ experience in accounts receivable and collections can substitute for educational requirements. • Basic knowledge of sales contracts and standard payment terms. • Flexibility to work an early shift schedule to provide coverage and support for European time zones. • Strong analytical, organizational, verbal and written communications, and interpersonal skills. • Self-motivated with the ability to multi-task and work in a dynamic fast-paced environment. • Knowledge and experience with automation tools and processes would be an added advantage. • Flexibility and adaptability navigate frequent changes in a fast-growing company • Where you’ll be working/Location: • JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. • This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role. • JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Responsibilities
• Manage a high-volume portfolio of B2B accounts, specifically focusing on proactive monitoring and initial outreach for lower-tier past-due accounts. • Utilize knowledge of payment cycles and customer behavior to assist in cash forecasting and provide predictability on expected weekly/monthly collections. • Embrace an AI-friendly mindset and demonstrate a willingness to learn quickly and successfully integrate new automation tools into daily workflows. • Monitor aging reports and provide regular updates to Finance Leadership on collection status and potential bad debt risks. • Identify and resolve billing discrepancies or customer issues that may be delaying payment by collaborating closely with Sales, Renewals, and Operations. • Ensure all collection activities and customer interactions are accurately recorded in the ERP/CRM systems (NetSuite, Salesforce). • Use basic knowledge of contracts to understand customer payment terms and identify any account inconsistencies. • Effectively communicate with the Sales, Operations, and Finance teams. • Participating in Governance calls and handling ad hoc projects as assigned
Benefits
• If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. • One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO • Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
No credit card. Takes 10 seconds.