lucidlink - Commissions Specialist
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Requirements
• This role can be performed from anywhere in the United States. Note: we’re a global team with over half our colleagues in Europe, which will necessitate some early mornings if located in the western United States time zones. • 4–6 years of experience in Sales Compensation, Revenue Operations, or Deal Desk roles within a B2B SaaS environment, with the majority of that time focused on commission operations and plan management • Deep expertise in sales compensation plan design, quota-setting, payout operations, dispute resolution, and compensation governance. This is the core of the role. • Experience administering or optimizing a commission management tool (e.g., QuotaPath, CaptivateIQ, Spiff, Xactly, or similar) • Familiarity with SaaS pricing models, CPQ systems, and deal structuring — enough to own quoting operations and partner effectively with Sales and Finance on deal execution • Hands-on experience with CPQ tools (e.g., Salesforce CPQ, DealHub, or similar) is a plus • Strong analytical skills with the ability to model compensation scenarios, identify payout anomalies, and translate data into actionable recommendations • Demonstrated ability to collaborate cross-functionally with Sales, Finance, Legal, and RevOps in a high-growth, fast-moving environment • Experience in a startup or high-growth company where you've had to build or significantly improve compensation processes from the ground up • INTERVIEW PROCESS: • 1. Initial interview with Recruiter • 2. Hiring Manager interview • 3. Cross-functional interview(s) • 1. Finance Manager • 2. RevOps Manager • 3. Sales Manager
Responsibilities
• Own end-to-end commission operations, including monthly calculation, validation, and timely payout of commissions across the sales organization — ensuring accuracy, consistency, and full auditability at every step. • Serve as the primary point of contact for all commission-related inquiries from the sales team, resolving disputes quickly and transparently, and building the trust that comes from a well-run compensation function. • Lead commission plan design and governance in collaboration with Sales, Finance, and RevOps — translating business objectives into incentive structures that drive the right behaviors, balancing simplicity for reps with flexibility for the business. • Maintain and continuously improve compensation policy documentation, ensuring clarity and consistency around quotas, crediting rules, accelerators, clawbacks, and exceptions — so that reps and managers never have to guess how they're being measured. • Analyze payout trends, attainment distributions, and plan effectiveness on an ongoing basis, surfacing insights that inform compensation strategy and help leadership make data-driven decisions at each planning cycle. • Partner with Finance on accruals, forecasting, and compensation-related reporting, ensuring that commission liabilities are accurately reflected and that the business has clean visibility into its compensation spend. • Manage commission tool administration — configuring, maintaining, and improving the systems used to calculate and track compensation, whether that's a dedicated ICM platform or a Salesforce-based solution. • Support pricing and deal desk operations by managing discount frameworks, approval guardrails, and CPQ tooling in collaboration with Sales and Finance — ensuring quotes are accurate, compliant, and move through the approval process efficiently. • Enable the sales team on both commission plan mechanics and quoting processes, providing training and clear documentation that reduces confusion and allows reps to focus on selling. • Track and report on deal metrics including discount trends, deal cycle times, and approval patterns to support pricing decisions and overall sales performance visibility.
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