NOC Engineer
Upload My Resume
Drop here or click to browse · PDF, DOCX, DOC, RTF, TXT
Requirements
• Experience working with applications driven by .NET, SQL, and other common Microsoft technologies. • Experience with troubleshooting and identifying issues within data networks as it relates to SIP and software applications. • Expertise with VoIP Gateways, SS7 Controllers and soft switches. • Comprehensive knowledge of TCP/IP, EIGRP, BGP, OSPF, telecom circuits ranging from DS-0 through OC-12. • Experience with War Room situation participation and situation management analysis • ITIL Foundation certification and experience within an ITIL Organization.
Responsibilities
• Ability to begin troubleshooting any issue, problem, or oddity regardless of topic or content with a focus of assessment and engagement of proper external resources. • Professional written and verbal communication skills. • You will have an advantage if you also have: • Experience working with SaaS/Cloud based software environments. • Experience with VoIP implementation and support, specifically configuration of SIP End points and troubleshooting SIP telephony challenges. • Experience working with firewalls in general.