Inside Sales Representative (Remote)

Trace3Irvine, CA$81k – $81k5d ago

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Requirements

Bachelor’s degree in finance or technical degree preferred.
A minimum of three years of sales support or operations-related experience.
Strong interpersonal communication skills for interacting with employees, vendors, and clients.
Team player who is self-motivated, shows initiative, anticipates and prevents issues by executing advanced problem-solving skills.
The ideal candidate will be able to quickly learn detailed information about products and services and clearly and effectively articulate Trace’s value to customers while maximizing revenue and margin.
Highly organized, detail-oriented, excellent time management skills, and able to work effectively. Prioritize tasks in a fast-paced, high-volume, and evolving work environment.
Comfortable meeting deadlines in an entrepreneurial environment.
Strong ability to operate independently.
Excellent Microsoft Office skills (Word, Excel, PowerPoint, etc.).
Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Generate new and repeat sales within the Strategic Accounts department by providing product and technical information in a timely manner.
Determine customer requirements and expectations to recommend specific products and solutions. Recommend alternate products based on cost, availability or specifications as needed.
Present price, credit, and terms in accordance with standard procedures and customers’ profitability profiles.
Accurately process customer transactions, including orders, quotes, or returns.
Obtain information from vendors relating to shipment dates and the expected date of delivery to provide accurate information regarding product items.
Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sale items.
Educate customers about terminology, features, and benefits of products in order to improve product-related sales and customer satisfaction.
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
Remain current on consumer preferences, changes in local codes, and product developments by attending sales meetings, vendor training, and IT trade shows, or reading IT trade journals.
Set up and maintain customer files.
Register sales opportunities with partners.
Identify trends in customer satisfaction or dissatisfaction.

$80,590—$116,905 USD
Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.