Sift’s Technical Program Management team is looking for someone to join our mission to Help Everyone Trust the Internet. We are looking for a highly motivated Technical Program Manager (TPM) with a deep desire to take ownership and make an impact. The TPM will be responsible for overseeing and managing complex software projects, coordinating cross-functional teams, and ensuring successful delivery of market leading technology.
Possesses a deep knowledge of Program and Project management best practices and how to apply them in an effective and pragmatic way across large, complex engagements and organizations.
Excellent written and verbal communication skills with team members and audiences of all levels of management and technical stakeholders.
Excellent people management skills; including the ability to influence, negotiate and achieve results through others who are not direct reports.
Negotiation and conflict resolution capabilities, with both external and internal stakeholders.
Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives and other individuals or organizations involved with or affected by the project.
Degree in Computer Science, Engineering, or similar, or equivalent hands-on experience.
Proven ability to learn a B2B SaaS product.
2+ years of direct experience as a Technical Program Manager working with Engineering teams.
Strong understanding of software development life cycle (SDLC) and agile methodologies.
Excellent written and verbal communication skills, with the ability to convey complex technical concepts to diverse audiences.
Experience managing complex projects effectively within and across teams (sets clear goals, swim-lanes, identifies roadblocks, designs solutions, and tracks progress against deadlines).
Ability to build strong working relationships and collaborate effectively with various stakeholders.
Experience operating effectively between technical and non-technical entities, influencing, and driving a program in fast-paced matrix organization.
Bonus: Experience working with teams or managing products that leverage machine learning or artificial intelligence.
Responsibilities
Define and implement broad-based processes to remove ambiguity and align disparate organizations for accelerated delivery against critical goals.
Lead cross-organizationally to ensure program/project goals are aligned with business objectives through planning and roadmapping.
Serve as a Subject Matter Expert (SME) providing strategic input on Engineering initiatives for internal customers and partner teams.
Plan, prepare, and present reports leading conversations with Executive Teams regarding the progress of programs or projects.
Actively seek ways to improve process efficiencies and effectiveness within program management practices.