PointClickCare - Senior AI-Enabled DevOps Engineer

• Strong Hands-On Expertise • Ability to own systems from design through production support. Design and setup end to end CI/CD Pipelines. • Practical understanding of distributed systems and cloud infrastructure. • Bias toward automation, observability, and operational excellence. • Growth-Oriented Leadership • Willingness to mentor and support teammates. • Comfort collaborating across functions and advocating for better practices. • Ability to communicate trade-offs clearly and constructively. • Strong knowledge of containerization and orchestration (Docker, Kubernetes). • Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog). • Solid understanding of networking, security principles, and high-availability architectures. • Strong problem-solving skills and ability to work in complex, distributed environments. • Skills and experience we’re looking for: • 5-8+ years of progressive experience designing and implementing large-scale, automated infrastructure and CI/CD Pipelines • Strong experience with cloud platforms (AWS, GCP, or Azure). • Hands-on expertise in: • cloud-native architectures and microservices. • Infrastructure as Code (Terraform, IaC 2.0, etc.) • Containers and Kubernetes • CI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD) • Strong knowledge-level of CI/CD best practices, GitOps workflows and deployment strategies (blue/green, canary) • Proficiency in scripting or programming (Python, Bash, Go, etc.). • Demonstrated ability to write custom scripts for deployment, monitoring and system tasks. • Experience with monitoring, logging, and alerting tools. • Exposure to AI/ML workloads. • 3+ years in healthcare technology or other highly regulated SaaS environments (financial services, government • Experience with AI-driven monitoring or AIOps tools • Knowledge of cloud cost optimization strategies. • Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA) • Experience with security automation and DevSecOps practices. • 3+ years in healthcare technology or other highly regulated SaaS environments (financial services, government) • Experience with AI-driven monitoring or AIOps tools. • We're transparent—working in the open as one team using OKRs, cross-functional retrospectives, and public roadmaps. We confront problems courageously with blameless root cause analyses, not blame. We're data-driven, using metrics and APM to make evidence-based decisions. We learn continuously from our mistakes through retrospectives and RCAs. We're accountable for outcomes, not just activities, aligning our work to customer and business results. We experiment with strong opinions, loosely held, testing concepts and feasibility before committing. We think big, act small, and move fast—using Scrum, delivery plans, and frequent milestones. We're inclusive, creating space to listen and learn, growing an Ally Community to support equity and career growth. • $134,000 - $149,000 a year • At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $134,000 - $149,000 + bonus or commission + equity + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. Our salary ranges are determined by job and level. • PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.