Compliance Manager
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Requirements
- Ability to hit the ground running and work well under pressure, at pace and prioritise work.
- Adaptable and able to take on a wide range of tasks depending on the needs of the team.
- Strong and broad expertise of regulatory landscape and demonstrable experience of advising senior stakeholders on FCA regulatory matters in a financial services environment, including SME knowledge of FCA Handbook, Consumer Credit Act, Senior Managers & Certification Regime, and Consumer Duty.
- Deep working knowledge of retail lending products, with experience working with unsecured lending products desirable.
- Strong focus on consumer outcomes and supporting the business in its embedment of Consumer Duty.
- Excellent attention to detail and a forensic approach to delivering on a task.
- Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business.
- Ability to appropriately challenge information and get to the heart of a matter.
- Experience working at a digital bank would be an advantage.
- Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
Responsibilities
- Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
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Benefits
- Location:
- 💚 Shaping the future of sustainable digital banking
- Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
- People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
- Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
- Tandem is growing fast and helping to shape the future of sustainable banking.
- Your team: Collaborators in change
- Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. The role is within the 2LOD Compliance advisory team and will require the role holder to support the Director of Compliance in creating and maintaining an environment in which senior management and the business is able to comply with UK regulatory requirements.
- The role holder will have demonstrable experience of providing compliance support across a range of disciplines in a financial services regulated environment, consultancy or at the regulator and be able to advise senior stakeholders on the regulations, specifically in relation to retail banking products including consumer credit, savings and mortgages, and act as a champion of the compliance framework.
- Your Impact: Building a sustainable tomorrow
- As a Compliance Advisory Manager at Tandem your focus will be on:
- Providing advice on regulation to the business across a broad range of topics, ensuring good customer outcomes are achieved in line with the Consumer Duty.
- Support the team as needed to provide compliance sign-off of financial promotions, customer communications, and training materials.
- Undertake regulatory horizon scanning and maintain regular touchpoints with relevant stakeholders across the business to ensure they are up to date with changes.
- Develop a strong presence across the bank and support as needed in operational meetings, helping to promote a strong compliant culture.
- Provide 2LOD input to the wider Risk team, including consulting on key initiatives and ensuring due governance practices are observed.
- Support the Director of Compliance and Senior Compliance Advisory Manager with the Senior Managers and Certification Regime including governance forums and supporting approved Senior Managers and accountable executives.
- Support product governance across the product lifecycle.
- Supporting engagements with the regulator as required by the Director of Compliance including coordinating responses to requests for information, submitting notifications and / or coordinating applications via Connect.
- Support as needed to undertake policy reviews and create, develop and roll out compliance training materials to help educate colleagues on regulatory risks.
- Identify, investigate and resolve compliance issues.
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Quarterly team social budgets
- Our Green Deal: Your Impact Amplified
- A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
- Ready to make your mark?
- Sourcing Model
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