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ShiftKey

ShiftKey - Site Reliability Engineer

Warsaw, Masovian, Poland - Hybrid6d ago
In OfficeEMEACloud ComputingArtificial IntelligenceSite Reliability EngineerTerraformPulumiYAMLBashPython

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Requirements

• Hands-on production experience with Terraform (or Pulumi/CloudFormation), managing version-controlled, modular infrastructure through an infrastructure-as-code–first approach. • Ability to spin up pods, debug broken deployments, and manage resources via YAML. We don't need you to architect a cluster from scratch on Day 1, but you must be comfortable operating inside one. • Strong understanding of web application fundamentals (HTTP/S, SSL, GET/POST) to troubleshoot connectivity issues between services effectively. • A programmatic mindset. Whether it’s Python, Go, or Bash, you write code to fix problems rather than fixing them manually every time. • An open but skeptical attitude toward AI. You are willing to use LLMs to be more efficient, but you verify the output and don't use them as a crutch.

Responsibilities

• Split your time 50/50 between keeping the lights on (maintenance/support) and active development (improving automation and tooling). • Contribute to major roadmap projects, such as the migration of our infrastructure stack to a different AWS region to improve cost and availability. • Participate in our "Sheriff" rotation (approx. 1 week per month during standard office hours), acting as the primary point of contact for infrastructure ad-hoc support to prevent interruptions for the rest of the team. • Investigate logs, debug crashing pods, and troubleshoot complex distributed system issues using observability tools - going deeper than just deploying charts. • Use modern AI tools (ClaudeCode, Cursor) to automate toil and speed up workflows, maintaining a realistic balance between using new tech and relying on proven engineering principles.

Benefits

• A high-growth, friendly, and engaging work environment with opportunities for career development. • Additional vacation days for better work-life balance. • Modern office in Warsaw’s Powiśle district with Vistula River views, recreational facilities, and great nearby restaurants. • Thoughtfully designed private medical package to take care of what matters most. • Sports card to fuel your active lifestyle. • Life and accident insurance for peace of mind. • Our Commitment to Diversity

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