AV Engineer
In OfficeMidEMEARestaurantsAsset ManagementAudio EngineerMentoringDocumentationZoomSQLInventory Management
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Requirements
- Strong hands-on experience running technical AV setups for live and hybrid events, in a freelance, corporate, media, or agency environment.
- Enthusiasm for technology, problem-solving, and delivering great service.
- Confident with AV systems and platforms including:
- Vision mixers (Blackmagic, Roland)
- Audio consoles (Yamaha, Allen & Heath, Soundcraft)
- Streaming and conferencing (Google Meet, Zoom, OBS, vMix)
- Digital signage platforms
- Solid understanding of AV networking fundamentals, with exposure to AV-over-IP environments (including IP addressing, VLANs, multicast, and signal flow over networks)
- A working interest in code-driven AV systems and automation, comfortable engaging with basic scripting or logic (LUA, SQL) to configure, customise, or troubleshoot modern AV platforms.
- Strong troubleshooting skills, able to calmly resolve issues.
- Ability to explain technical issues clearly to non-technical stakeholders.
- Competent in video editing software.
- Comfortable working flexibly, early mornings, late finishes, or event-based shifts as needed.
- Collaborative attitude and a strong service mindset
- Curiosity and willingness with software, control systems, and APIs, how they underpin today’s AV workflows.
- Relevant vendor certifications;
Responsibilities
- Technical Event Support: Set up, operate, and pack down AV systems for live, hybrid, and streamed events in our office HQ and offsite locations.
- Meeting Room Support: Conduct daily AV checks and respond to room incidents across the estate. Ensure systems are fully operational and proactively maintained.
- Global Room Support: Provide remote and on-site troubleshooting across Deliveroo's global meeting room estate. Triage advanced faults and liaise with vendors as needed.
- Video Capture & Editing: Record and edit internal-facing content, delivering high-quality, brand-consistent media using video editing tools.
- Inventory & Asset Management: Maintain accurate equipment inventory, assist with audits, tracking, and repairs. Ensure AV kit is well maintained and event-ready.
- Preventative Maintenance: Take ownership of regular AV health checks and proactively coordinate RMAs, replacements, or fixes to minimise disruption.
- Training & Mentorship: Help onboard new team members, sharing knowledge and supporting hands-on learning through documentation and informal coaching.
- Project & Initiative Support: Contribute to AV-related projects, such as system upgrades or office launches, supporting testing, documentation, and delivery.
- Documentation & Process Improvement: Create and maintain internal technical documentation, and contribute to continuous improvement of AV workflows, tools, and support resources.
Benefits
- Comprehensive AV support for live, hybrid, and streamed events.
- Daily maintenance of meeting room systems to ensure full operational status.
- Remote and on-site troubleshooting across global locations with vendor liaison as needed.
- Video capture and editing responsibilities using professional tools for internal content creation.
- Inventory management, including equipment audits, tracking, repairs, and ensuring AV kit readiness for events.
- Preventative maintenance ownership to minimize disruption through regular health checks and coordinating RMAs or fixes.
- Training new team members with knowledge sharing via documentation and mentorship opportunities.