Project Manager

• Provides support to cross-functional teams, with a high attention to detail • Research, analyzes, and documents findings • May coach and review the work of other team members • Collects and manages requirements from all stakeholders for each assigned project • Creates and maintains detailed business project plans and status reports • Ensures task lists and timelines for projects exist and are updated and reviewed • Obtains updates from all project participants and covers the plans during calls with a special focus on upcoming milestones, missed dates, and project risks • Organizes project meetings and ensures appropriate documents are prepared and updated for these meetings • Serves as a main point of contact for various business units to ensure teams remain in synergy • Manages project management of service offerings/launches/changes throughout implementation • Identifies and presents innovative and creative service solutions • Identifies business and operational requirements based upon the objectives of each service • Coordinates and builds strong working relationships with cross-functional teams • Motivates people involved in the project to complete tasks on time • Identifies gaps, pain points, and opportunities for change • Makes recommendations based on facts and validation at a qualitative and quantitative level using multiple sources • Monitors internal processes for efficiency and validity during pre- and post-project execution • Knowledge, Skills, and/or Abilities Required: • Ability to manage projects and processes independently with limited supervision • Advanced knowledge of applicable work area • Ability to situationally adapt and understand new technology/processes as per business requirement • Excellent communication and time management skills • Ability to exercise tact and good interpersonal skills • Strong project management and group facilitation skills • Excellent analytical and problem-solving skills • Ability to be pro-active, with a sense of urgency • Ability to read, understand, and communicate technical documentation • Ability work in a fast-paced environment that is continuously changing • Educational/Vocational/Previous Experience Recommendations: • Bachelor’s degree in related field or equivalent business experience • 3+ years of relevant experience • Preferred: Experience in strategic planning and implementation • Preferred: PMP Certification • Working Conditions: • Working Conditions: • Onsite/Hybrid/Remote depending on location • 0-10% travel may be required