Staff Designer
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Requirements
- 10+ years of professional experience in user experience and interface design, including leadership of complex, multi-stakeholder initiatives.
- Demonstrated ability to operate strategically while delivering high-quality, hands-on design work.
- Experience creating and evolving scalable design systems and interaction patterns across web, desktop, and/or mobile platforms.
- Strong systems thinking, with the ability to connect journeys, architecture, and interface patterns into coherent experiences.
- Experience planning and conducting user research and usability testing, translating insights into product decisions.
- A portfolio demonstrating leadership across shipped work, including problem framing, decision rationale, collaboration, and measurable impact.
- Experience mentoring designers and influencing cross-functional teams in distributed environments.
- Excellent written and verbal communication skills, with comfort navigating ambiguity and driving clarity.
- Experience working in open-source or community-driven environments.
- Public representation of design through talks, writing, or community engagement.
- Fluency in multiple languages for collaboration across a global community.
- Comfort contributing to light front-end implementation or code-based prototypes.
- Deep empathy, with the ability to build trust, navigate conflict, and keep teams aligned under pressure
- Work Environment:
- Work Environment:
- You’ll work with passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA and Thunderbird. Strong communication and documentation skills are essential for effective collaboration.
- What you’ll get:
- What you’ll get:
- We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
- Canada: $125,000 - 145,000 CAD
- We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience.
- In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
- Work & Career
- Fully remote work & schedule flexibility
- Discretionary Annual Bonus Program
- Monthly Remote Work Stipend
- Annual Professional Development Stipend
- Access to Udemy Learning Platform
- Industry Conferences
- Company All Hands
- Rest & Play
- 24 days PTO per year (prorated)
- Year-end Company Shutdown
- 9 Wellbeing Days
- Public Holidays
- Other Paid Leave
- Quarterly Wellbeing Stipend for Personal / Family Activities
- Health & Family
- Health & Family
- RRSP Contributions
- Health, Dental, & Vision Insurance
- Disability Insurance
- Employee Assistance Program
- Paid Parental Leave
- Work Eligibility:
- Work Eligibility:
- Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
- have permanent work authorization
- How to Apply:
- Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully. We also value authenticity. We want to hear your perspective, not a bot’s. It's fine to use AI to polish your writing, but not to write your answers. Candidates who submit unoriginal AI generated answers will be disqualified from further screening.
- MZLA Technologies Corporation (MZLA) Commitment to diversity, equity and inclusion
- MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
Responsibilities
- Lead complex, cross-team design initiatives from problem framing and discovery through shipped outcomes.
- Map end-to-end user journeys to identify system-level gaps and define scalable experience solutions.
- Produce high-quality design artefacts, including flows, wireframes, prototypes, and documentation, that create alignment and enable confident implementation.
- Shape experience frameworks, visual systems, and design standards that scale across platforms and teams.
- Translate research, analytics, and business context into clear recommendations, actionable plans, and long-term experience strategy.
- Lead and guide user research and usability testing efforts, synthesizing insights into practical product decisions.
- Set and uphold a high bar for usability, accessibility, and visual craft, embedding inclusive design standards across products by default.
- Facilitate planning sessions, design workshops, and design reviews that drive alignment and clarity.
- Mentor designers and influence cross-functional partners to strengthen user-centered thinking and design quality.
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