Project Manager
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Requirements
• A Bachelor's degree in Business Administration, Project Management, or related field • 2+ years of project management experience working with product managers, software developers, UX designers, and quality assurance engineers • Knowledge of different project management frameworks including waterfall, agile, and hybrid • Experience with project management and/or development software (e.g. Jira, Confluence, Coda, Monday.com, Asana, etc.) • Experience in a software development environment and knowledge of the software development lifecycle (SDLC) • Strong leadership skills with effective problem-solving and decision-making abilities • Outstanding written and verbal communication skills, ensuring clear, concise, and confident communication across departments and levels of the business • High level of emotional intelligence • Exceptional attention to detail, time management, and organizational skills, showcasing the ability to multitask and re-prioritize as needed • High-level proficiency of written and verbal communication in English • Experience working with remote and e-commerce teams • Experience serving as a Scrum Master or CSM certification • Certified Project Management Professional (PMP)
Responsibilities
• Project Management • Manage the planning, execution, and delivery of projects that enhance our ecommerce website, mobile app, and back-of-office software. • Assist in defining scope, goals, key milestones, and timelines. • Gather work estimates, build roadmaps, and drive momentum towards meeting project objectives by delegating tasks, coordinating project activities, and tracking progress on deliverables. • Continuously measure overall project performance to identify areas for improvement. • Communication, Stakeholder Management, and Meeting Facilitation • Serve as a point of contact and ensure proactive, clear, and comprehensive communication across product teams including developers, business stakeholders, and leadership. • Keep project management software and documentation up to date. • Prepare agendas and facilitate meetings effectively, fostering a collaborative and high-performing work environment among stakeholders and technical team members. • Cross-Functional Collaboration • Partner with software engineers, product managers, third-party vendors, and key business stakeholders to craft dynamic technical plans, ensuring goal achievement and efficient delivery of customer and business value. • Support team members by removing roadblocks and facilitating collaboration between technical and non-technical teams. • Risk Management • Proactively identify and escalate risks, issues, and dependencies, and assist in developing mitigation strategies. • Process Improvement • Evaluate, analyze, suggest, and implement process improvements to the project workflow, ensuring consistency, efficiency, and timely execution. • Incoming Product Request/Bug Portal Coordination • Assist with our internal product request process to add new features, update existing features, and fix bugs on our customer-facing ecommerce website and back-of-office software by clarifying and prioritizing requests from around the business amongst shifting priorities, demands, and timelines, and funneling work through the appropriate teams.
Benefits
• Comprehensive and affordable medical, dental, vision, and life insurance options • Competitive Provident Fund contributions • Paid casual and sick leave, plus country-specific holidays • Mental health support and wellbeing program • Company-provided equipment and one-time $250 USD work from home stipend • $750 USD annual professional development budget • Company rewards and recognition program • We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. • We empower ownership • We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! • We promote work-life balance • We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. • We support growth • We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more. • We give back • We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. • We listen • Check us out and learn more at: https://www.supplyhouse.com/our-company! • Check us out and learn more at: • https://www.supplyhouse.com/our-company • Additional Details: • Additional Details: • Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.