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Jobs/Solutions Engineer Role/vCluster Labs - Sr. Solutions Engineer
vCluster Labs

vCluster Labs - Sr. Solutions Engineer

Remote - New York City, New York, United States$140k - $180k+ Equity2mo ago
RemoteSeniorNACybersecurityFintechSoftwareArtificial IntelligenceSolutions EngineerAssociateKubernetesCoachingMoveDocumentation

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Requirements

• Domain Expertise: A proven track record of selling complex SaaS/PaaS solutions. Experience in DevOps, Infrastructure, Data, Observability, or Cybersecurity is highly preferred. • Hands-On Skills: Relevant certifications such as CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer). Experience with virtual Kubernetes clusters and multi-tenancy solutions. • Startup Experience: You have been at an early-stage organization where you function autonomously and strive towards building something great.

Responsibilities

• Complex Opportunity Leadership: Own the technical strategy for large-scale enterprise engagements. You will partner with Account Executives to navigate highly regulated industries, developing tailored narratives that solve deep-seated compliance, security, and operational concerns. • Business Value Engineering: Move beyond features to build formal Business Value Assessments (BVAs). You will connect vCluster’s unique capabilities to quantifiable outcomes—linking infrastructure consolidation to actual cost savings, risk reduction, and developer velocity. • AI Literacy & Augmentation: Naturally integrate AI-native workflows to automate discovery documentation, brainstorm complex multi-tenant architecture diagrams, and accelerate GTM delivery. You will use LLMs to analyze customer requirements and extract high-value technical insights while maintaining a "human-in-the-loop" approach to ensure architectural accuracy. • Mentorship & Process Contribution: Act as a force multiplier for the SE organization. You will coach Associate and Intermediate SEs, identify gaps in our qualification frameworks (e.g., MEDDPICC), and design the PoV templates that scale our effectiveness. • The Voice of the Customer: Represent field observations directly to Product and Engineering. You will influence the product roadmap by translating enterprise customer pain into high-fidelity technical requirements. • This Role is a Fit for You If: • Proven Experience: You have at least 6 years of experience in a pre-sales or solutions engineering role, with a track record of positioning complex infrastructure or platform solutions to enterprise-level buyers. • Kubernetes Mastery: You have at least 3 years of hands-on experience within the Kubernetes ecosystem. You understand the nuances of control planes, namespaces, and cluster API, and you can explain the trade-offs between legacy multi-tenancy and virtualization. • Cognitive Flexibility: You are an open-minded professional—willing to abandon legacy "spray-and-pray" demo tactics in favor of data-driven, highly targeted consultative selling. • Strategic Thinking: You don't just follow a process; you anticipate market trends (like AI/ML GPU virtualization) and identify complex entry points within the Fortune 2000.

Benefits

• Competitive Salary: We offer a competitive compensation package, including equity. • Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country). • Flexible Working Schedule:  You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day. • Workplace Flexibility:  We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way. • Culture & Values • At vCluster Labs, we value and stand for: • Open Source, Open Mind: We are actively contributing to and maintaining open-source projects. Internally, we foster meritocracy — the strongest ideas win, no matter who or where they come from. • Build Tomorrow’s Standards, Intentionally: We don't just ship software; we define the state-of-the-art of tomorrow. We are fearless in tearing down old approaches to build something better, but we are disciplined in how we do it because we know our users rely on our technology to run mission-critical infrastructure platforms. • Create Wow: We measure success by the experience we generate, both inside and outside the company. For our customers, this means impressive speed and intuitive experiences. For our team, this means going the extra mile to support one another and to continuously drive each other to new heights. • Own the Outcome: We understand that our responsibility doesn't end when a task is checked off; it ends when the value is delivered. We connect our daily individual actions to the broader success of the company and our customers.

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