Zapier - Software Engineer (Fullstack / Backend) — Platform & Delivery Systems
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Requirements
• 5–8+ years of experience in software engineering, infrastructure, or platform engineering • Strong experience building and operating CI/CD systems • Experience with GitLab CI, GitHub Actions, ArgoCD, or similar tooling • Solid understanding of Kubernetes and modern deployment patterns • Strong coding skills and experience building production systems • Experience in debugging complex systems and improving reliability • Experience contributing to system design and technical decision-making • Experience using AI tools (e.g., LLMs, copilots) in software development workflows • Understanding of how AI impacts software development, testing, or delivery systems • Experience improving developer experience or internal tooling • Experience working in high-growth or distributed environments • This role is ideal for engineers who want to operate at a high technical bar, own meaningful platform systems end-to-end, and pursue a growth path toward Staff or Technical Leadership roles. • Application Deadline: • The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. • Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Responsibilities
• Build & Own Critical CI/CD and Deployment Systems • Design, implement, and operate CI/CD pipelines and deployment workflows • Improve pipeline performance (duration, reliability, and cost) • Build and evolve standardized CI templates and Golden Paths • Implement validation gates, testing strategies, and deployment safeguards • Contribute to rollout strategies (progressive delivery, feature flags, rollback mechanisms) • You will spend the majority of your time building production systems and shipping impactful changes. • Own Delivery of Complex Initiatives • Own end-to-end delivery of projects or major components within broader initiatives • Participate in discovery and solution design with Tech Leads and cross-functional partners • Define technical approaches through design docs, spikes, or PoCs • Break down work into clear, executable tasks and drive them to completion • Proactively identify risks, tradeoffs, and scope changes • Ensure work meets the Definition of Done, including reliability, observability, and rollout readiness • You are accountable for delivering outcomes, not just completing tasks. • Drive Technical Design & Decision-Making • Lead design efforts for your projects and contribute to broader system design • Evaluate tradeoffs across performance, cost, reliability, and developer experience • Write clear technical design documents and influence decisions through strong reasoning • Raise and resolve ambiguity, proposing pragmatic and scalable solutions • You operate with a high degree of autonomy in technical decision-making within your scope. • Collaborate Across Platform & Engineering • Partner with Infrastructure, Security, and other engineering teams • Work with Product and Design (when applicable) to align on scope and tradeoffs • Support adoption of platform tooling and CI/CD standards • Communicate progress, risks, and decisions clearly in an async-first environment • Improve Reliability, Observability & Performance • Define and improve delivery metrics (lead time, deployment frequency, failure rate, cost) • Build and maintain observability across pipelines and deployment systems • Debug complex production issues and participate in incident response • Identify systemic issues and drive improvements proactively • Raise the Engineering Bar • Review code and designs, providing high-quality feedback • Uphold strong standards for testing, reliability, and maintainability • Contribute to improving team practices, tooling, and workflows • You Are Highly Technical and Hands-On • You are comfortable working across the platform stack — from CI pipelines to deployment infrastructure — and enjoy building reliable, production-grade systems. • You Own Problems End-to-End • You take responsibility for delivering outcomes, from understanding the problem to shipping and validating solutions in production. • You Operate with Autonomy • You require minimal guidance to move projects forward, make sound technical decisions, and unblock yourself and others. • You Think in Systems • You understand how components interact and design solutions that account for scalability, cost, reliability, and developer experience. • You Communicate and Collaborate Effectively • You work well across teams, align stakeholders, and clearly communicate tradeoffs and decisions. • You Raise the Bar Around You • You improve code quality, system design, and team practices through your contributions and technical leadership. • You Are Fluent in AI-Assisted Development • You are comfortable using AI tools in your daily engineering workflow and think critically about where they add value. • You use LLMs/copilots to accelerate coding, debugging, and design exploration • You understand limitations, risks (e.g., correctness, security), and validate outputs • You are interested in how AI impacts CI/CD, testing, and developer experience
Benefits
• IndiaBase Salary - IC3 ₹52,97,600 – ₹79,46,400 • Offers Equity • Offers Bonus • IndiaBase Salary - IC4 ₹64,10,100 – ₹96,15,100 • Offers Equity • Offers Bonus • We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles: • Competitive: Zapier pays well among the technology sector. • Equitable: Consistent pay practices; Pay for impact • Simple: Pay is well understood, and pay practices are built for scale. • Transparent: Zapiens know how pay works, including how their pay is determined. • A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapiens based on their demonstrated impact on Zapier’s success. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high impact in their current role and level while at Zapier.For more information on Zapier’s Total Rewards please click here. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please Note: We cannot accept more than one application per candidate per job. If you have applied to this job already, you will be unable to apply again for 90 days. • Please enter your legal first name as it appears on your government-issued ID. This is only used for official documentation and onboarding if hired. Otherwise, we’ll refer to you by your preferred name. • Please enter your legal last name as it appears on your government-issued ID. This is only used for official documentation and onboarding if hired. Otherwise, we’ll refer to you by your preferred name. • Please only enter your preferred first name • preferred first name • or drag and drop here • Due to regulatory and security reasons, there’s a small number of countries where we cannot have Zapier teammates based. Additionally, because Zapier is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas or transfers. Zapier teammates need to be authorized to work from their home location. • we do not sponsor visas or transfers • I am authorized to work in the country due to my nationality. • I am authorized to work in the country based on a valid work permit. I do not need a company to sponsor my visa. • I am authorized to work in the country based on a valid work permit. I will need to be sponsored by the company I work for. • I am not authorized to work in the country and will need visa support. • Online Job Ad or Job Board • Zapier's Talent Acquisition Team Outreach • That said, while Al can be a helpful assistant, your application should still reflect you. You have the opportunity to stand out by being specific, reflective and thoughtful about your own real experiences. • We value transparency and trust — and that starts from day one. We expect you to complete live interviews on your own. In our skills assessments, Al tools may be encouraged — we'll be interested in how you use them. • If we find that you have misrepresented yourself at any stage of the process, we'll remove you from consideration for this and future roles at Zapier. • Please select "Yes" to confirm your understanding and agreement. • Have you designed or built CI/CD pipelines in a professional engineering environment? Briefly describe the system and your role. • Tell us about a complex production incident you helped resolve that involved failures spanning multiple services or systems (e.g., CI pipeline, deployment infrastructure, third-party dependencies). How did you triage, coordinate the response, and what did you change afterward to prevent recurrence? • Describe a time you had to troubleshoot a failing end-to-end test pipeline. What was the root cause, what tools/techniques did you use to diagnose it, and how did you resolve it? • https://zapier.com/jobs/culture-and-values-at-zapier • American Indian or Alaska Native • Black or African American • Hispanic or Latino • Native Hawaiian or Other Pacific Islander • Two or More Races • Non-Binary/Gender Non-Conforming • Prefer not to disclose • Straight or Heterosexual • Active Duty Wartime or Campaign Badge Veteran • Armed Forces Service Medal Veteran • Disabled Veteran • Recently Separated Veteran • I do not identify as a veteran • I do not identify as a person with a disability • Zapier may use Artificial Intelligence with this application. Learn more.
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