Engineering Manager, Database Reliability, Scalability & Operations
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Requirements
- Experience leading distributed engineering teams responsible for reliability, scale, and operations in a production environment
- Background in hiring, coaching, and developing engineers, with a focus on building healthy team culture and sustainable on-call practices
- Applied experience designing and operating database systems at scale, including PostgreSQL and distributed data stores, with attention to performance, availability, and security
- Ability to define database strategy, including data store selection and cost-conscious architectural decisions, in collaboration with product and platform stakeholders
- Practice setting clear, measurable objectives, establishing operational best practices, and holding teams accountable while remaining open to feedback and iteration
- Skill in collaborating across infrastructure, platform, product, and support teams to drive shared outcomes and resolve complex technical issues
- Strong written and verbal communication skills to explain database decisions and risks to leadership and non-technical partners
- Openness to candidates with diverse backgrounds and transferable skills relevant to database reliability, large-scale systems, and technical people management
- At GitLab, our Database Reliability, Scale & Operations team is responsible for building, running, and owning the full lifecycle of the PostgreSQL database engine that powers GitLab.com. We focus on reliability, scalability, performance, and security of the database and its supporting services, and we develop patterns and frameworks that guide how GitLab grows and scales its database infrastructure for both SaaS and self-managed customers. We work asynchronously across regions, using engineering principles and production learnings to inform our decisions and to feed improvements back into Product, Development, and Support. We partner closely with Support when self-managed customers encounter complex database issues and continuously look for ways to move from reactive problem-solving to proactive capacity planning, compliance alignment, and resilience engineering.
- The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Responsibilities
- Lead the Database Reliability, Scale & Operations team to ensure availability, security, scalability, and operational excellence for GitLab.com
- Define and drive database strategy, including data store selection for different use cases and cost optimization across environments
- Build, coach, and retain a high-performing, distributed engineering team, creating an environment where team members can thrive and deliver results
- Set clear objectives, establish healthy database practices, and hold the team accountable while acting as a force multiplier for their impact
- Collaborate with Platform, Infrastructure, Product, Development, and Support teams to influence and advocate for sound database decisions across GitLab
- Serve as the escalation point for the team’s Tier-2 on-call process to help GitLab.com meet availability and reliability goals
- Lead agile projects focused on PostgreSQL reliability, performance, capacity management, and scaling initiatives in an asynchronous, remote-first environment
- Translate complex database and distributed systems topics into clear, actionable language for technical and non-technical stakeholders
Benefits
- $131,600 - $282,000 USD
- How GitLab will support you
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
- Country Hiring Guidelines:
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