Forward Deployed Engineer
Upload My Resume
Drop here or click to browse · PDF, DOCX, DOC, RTF, TXT
Requirements
• Enable success of enterprise clients onboarding on the Doppel platform • Coordinate development lifecycle of various third party integrations and SIEMs • Troubleshoot and resolve SSO and authentication-related issues (SAML, OAuth, etc). • Enable webhook and API onboarding for internal and external customers • Proactively identify and scale customer limits on the Doppel platform. • Manage the development of 4-5 parallel integration work streams with multiple stakeholders • Set and maintain deadlines with clear communications • Bridge communication gaps between engineering and other non technical functions • API/Webhook enablement for marketing, CSMs, sales engineers, and customers • Able to build applications on top of our webhook platform to level up Doppel use-cases • Own product adoption and usage metrics related to integrations. • Create and maintain dashboards to track customer API/webhook usage and system health. • Document and iterate on onboarding and integration best practices. • A proficient technical background - to understand APIs, databases, and enterprise configuration management • Proven project management with multiple parties across time zones • Be extremely customer facing, and have a resilient, troubleshooting mindset • Strong communication and organizational skills. • Ability to work in a fast-paced environment. • Ability to query data and build dashboards.
Responsibilities
• Enable success of enterprise clients onboarding on the Doppel platform. • Coordinate development lifecycle of various third party integrations and SIEMs. • Troubleshoot and resolve SSO and authentication-related issues (SAML, OAuth, etc.). • Manage webhook and API onboarding for internal and external customers. • Proactively identify and scale customer limits on the Doppel platform. • Set and maintain deadlines with clear communications. • Bridge communication gaps between engineering and other non technical functions. • Own product adoption and usage metrics related to integrations. • Create and maintain dashboards to track customer API/webhook usage and system health. • Document and iterate on onboarding and integration best practices.
Benefits
• Doppel is built to outsmart one of the great threats AI presents: mass-manufactured social engineering. Countless scams, deepfakes, and other social engineering attacks are surging across every digital channel: websites, social media, ads, encrypted messaging apps, mobile, and more. Our mission is simple but bold: make the internet a safer place by outsmarting the world’s fastest-evolving digital threats. • Backed by a16z and Bessemer and trusted by some of the world’s most recognized brands (OpenAI, United Airlines, Coinbase, etc.), Doppel is growing fast. If you’re driven to solve real-world problems with bold technology, we’d love to meet you. • What We're Building • We're building the AI-native social engineering defense platform. • This means we're designing scalable systems that monitor billions of domains, social media accounts, apps, dark web forums, etc., and leverage AI agents to identify and neutralize digital threats. • 🚀 A mission-driven culture with low ego, high ownership, deep customer obsession, and exceptional talent density • 🍽️ Free lunch and dinner in the office • 🌴 Flexible PTO • ✈️ Quarterly team offsites • Doppel is the first platform built to dismantle digital deception at scale. We scan over 150 billion entities daily and deploy continuously adaptive AI SOC agents, paired with expert human analysts, to uncover and disrupt the infrastructure behind phishing, impersonation, and online fraud before attacks can spread. Our Threat Grid turns every customer signal into shared intelligence, making each disruption smarter, faster, and more effective. • We’re not just another cybersecurity company. We’re defining the future of social engineering defense, where trust is protected, and deception becomes unprofitable. Backed by top-tier investors and trusted by some of the world’s most recognized brands, Doppel is growing fast. If you’re driven to solve real-world problems with bold technology, we’d love to meet you.