equativ - Ad Operations Manager

• Account management (60%) • Onboarding customers to our curation platform and managed services • Work closely with our DSP partners and Curators as well as Holdco contact points for Programmatic briefs and deals • Be the lead point of contact for all client communications post-sale, Liaising with our HQ team on clients needs for product feedback related needs • Support our curators (programmatic resellers) on executing their briefs, Liaising with internal supply team to get inventory for the campaign to be delivered • Oversee post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation, and post-campaign analysis • Communicate with clients proactively in terms of campaign performance and work on incremental revenue generation and post-campaign analysis • Co-conduct with our sales team on QBRs with clients to drive client satisfaction • Trading and Troubleshooting (40%) • Be the expert of using our Maestro platform by knowing the features and limitations of the tool. • Trade and optimize on campaign needs and execute to hit client’s KPI • Respond to urgent trading needs from clients and support them to identify the first level of troubleshooting issues. • Liaising with our Support team for in-depth troubleshooting • Collaborate with other regions of Equativ to drive growth and synergy