Software Engineer, (Integrations)
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Requirements
• 3+ years of professional experience as a software engineer. • Experience with at least one object-oriented programming language, especially JS or Python. • Experience with Agile development methodologies. • Testing, debugging, and troubleshooting skills. • Effective communication skills. • Collaborative & team player but also able to work independently & autonomously. • Pragmatic approach to solving problems while balancing business goals. • Agentic AI experience. • Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks. • Experience building integrations. • Proficiency with ETL data pipelines. • We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. • Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply. • Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
Responsibilities
• This position reports to our Engineering Manager and has the opportunity to be based in our London office. Please note, this is a hybrid position with an expectation to be in the office 2-3 times per week. • Develop and maintain Dialpad’s key native integrations such as Zendesk, HubSpot, AthenaHealth, and many more. • Write architectural design & specification documents. • Develop well-tested features with appropriate test hooks, resulting in low defect reports. • Write clean, modular, and maintainable code using best practices along with unit tests. • Participate in code reviews to ensure code quality, maintainability, and scalability. • Assist with emerging Agentic AI technologies & initiatives. • Tech Stack: Python, Vue.js, Redis, Google Cloud, AI (MCP).