Technical writer
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Responsibilities
• Creating and maintaining user guides, API documentation, release notes and implementation materials - ensuring everything is technically accurate, structured and easy to follow. • Owning the ongoing improvement of our documentation, proactively updating content as the platform evolves. • Championing clarity and consistency across all product content, applying and helping to evolve Seccl’s tone, style and documentation standards. • Supporting developer experience by making our platform intuitive to understand and straightforward to integrate with. • Partnering with Product and Engineering teams to translate complex technical changes into accessible, user-focused documentation. • Collaborating with Product Marketing to align release communications and user-facing content, ensuring technical accuracy and messaging consistency. • Managing documentation systems and version control, keeping content well organised, searchable and up to date. • THIS ROLE’S FOR YOU IF... • You’re an exceptional writer who can simplify complex technical concepts without losing accuracy or nuance. • You’ve created and maintained documentation for technical or SaaS products - ideally in fintech or developer-focused environments. • You understand APIs, developer tooling and technical specifications, and can confidently translate them into clear, usable guidance. • You have a sharp eye for detail and care deeply about clarity, consistency and quality. • You’re comfortable using documentation platforms, version control systems or static site generators. • You thrive working cross-functionally with engineers, product managers and marketers, and know how to ask the right questions to get the detail you need. • You’re curious, methodical and precise - combining technical understanding with a genuine passion for clear communication. • You’re motivated by making technology more accessible and want to help shape how clients and partners experience Seccl’s platform. • THIS ROLE ISN’T FOR YOU IF... • You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression • You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet • You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen • You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty
Benefits
• We offer a generous mix of benefits for the things that really matter to our people, including: • 💰 A salary between £45,000 and £60,000 – dependant on experience + reviewed annually • 🌴 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave • 💙 Two volunteering days per year • 🌎 Option to work abroad for up to six weeks a year • 🌟 Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget • 🏅 Length of service award – one month paid sabbatical at eight years • ✅ 6% employer pension contribution, and life assurance • 🏥 Private medical insurance with AXA Health • 👪 Enhanced Parental leave • 💻 MacBook and up to £500 home office set up budget • 📖 £750 per person learning budget • 🌻 Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace • 🌱 Strong financial wellbeing focus including access to Octopus Money https://octopusmoney.com/, Octopus Share Incentive Plan and will writing offering via Octopus Legacy • 🎁 Perkbox https://www.perkbox.com/uk – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts • 🚲 Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing • We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. • Check out our Glassdoor https://www.glassdoor.co.uk/Reviews/Seccl-Reviews-E3185313.htm page for the latest reviews or our LinkedIn https://www.linkedin.com/company/11050304/admin/ for company updates and insights from the team.