Vonage - Business Transformation Consultant
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Requirements
• 6-8 years’ experience in business transformation, management consulting, or large-scale change delivery - ideally with a Big 4 or top-tier consulting background, combining strategic and hands-on execution experience. • Deep commercial and business acumen, with the ability to interpret financials, build and challenge business cases, and connect transformation outcomes directly to value creation and P&L improvement. • Deep commercial and business acumen • Demonstrated success delivering end-to-end transformations, from case development through implementation and full benefits realization. • Demonstrated success delivering end-to-end transformations • Exceptional analytical and problem-solving skills, with comfort in data, modeling, and performance tracking to drive insight and action. • Exceptional analytical and problem-solving skills • Strong leadership and people development skills, with a track record of mentoring, and growing high-performing teams that deliver at pace and to high standards. • Strong leadership and people development skills • Outstanding communication and stakeholder engagement, able to influence and gain trust across all levels, from senior executives to delivery teams. • Outstanding communication and stakeholder engagement • High standards and a growth mindset, with the ability to challenge constructively, inspire excellence, and continuously push for better outcomes. • High standards and a growth mindset • A results-oriented, entrepreneurial drive, thriving in fast-paced, dynamic environments where impact and ownership matter most. • A results-oriented, entrepreneurial drive • How you’ll benefit: • How you’ll benefit: • Medical, Dental, and Vision Coverage Options • 401(k) Savings Plan/ UK Pension plan • Company-Paid Basic Life and AD&D Insurance • Short-Term Disability (STD) • Long-Term Disability (LTD) • Maternity/Parental Leave • Flexible Spending Accounts (FSA) • Health Savings Account (HSA) • Employee Support Program (EAP) • Voluntary Supplemental Insurance • Lifestyle Benefits • Volunteer Time Off (VTO) • Tuition Reimbursement - available for select positions; full details will be shared during the interview process • #LI-MR1 • There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. • There’s no perfect candidate. • To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Responsibilities
• Lead end-to-end transformation initiatives - from discovery and business case development through implementation, change management, and benefits realization across people, process, systems, product, and cost-focused programs. • Lead end-to-end transformation initiatives • Collaborate cross-functionally with Product, Finance, Technology, Operations, and GTM teams to align initiatives with strategic objectives and remove delivery barriers. • Collaborate cross-functionally • Drive business performance by redesigning processes, embedding best practices, and enabling scalable, data-driven decision making. • Drive business performance • Develop, coach, and hire top-tier talent - building transformation capability across the organization and fostering a culture of high standards, accountability, and continuous improvement. • Develop, coach, and hire top-tier talent • Champion excellence and raise the bar in delivery quality, analytical rigor, and execution discipline, ensuring initiatives set a new standard for impact and pace. • Champion excellence and raise the bar • Execute robust change management and communication strategies to drive adoption, sustain new ways of working, and ensure lasting behavioral change. • Execute robust change management • Measure what matters - track benefits realization, monitor KPIs, and report results to senior stakeholders with transparency and precision. • Measure what matters • Identify and manage risks and interdependencies, anticipating challenges early and problem-solving to maintain momentum and delivery confidence. • Identify and manage risks and interdependencies • Stay ahead of the curve by leveraging market insights, emerging technologies, and transformation best practices to shape future waves of change. • Stay ahead of the curve
Benefits
• This is a high-impact role at the heart of our largest and most complex business transformation programs. We are looking for ambitious, hands-on transformation leads who have successfully delivered large-scale change programs that materially impacted business performance. • You’ll bring a strong commercial mindset, with the ability to assess, shape, and develop business cases, drive them through execution, and ensure benefits are realized. This means being equally comfortable engaging senior executives on strategic priorities and rolling up your sleeves to deliver tangible results on the ground. • This is an opportunity to play a leading role in a global transformation journey; delivering measurable business outcomes, shaping the future of our organization, and accelerating your own career in the process.
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