KoBold Metals - Global Head of IT
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Requirements
• 5+ years of experience in IT engineering, IT management, or a similar role combining hands-on technical depth with operational ownership • Strong experience with MDM platforms, particularly Jamf (macOS) and Microsoft Intune (Windows), including policy configuration, automated enrollment, compliance enforcement, and ideally infrastructure-as-code approaches (e.g. Terraform) • Experience with identity and access management platforms (Okta strongly preferred), including SSO integration, SCIM provisioning, access request workflows, and lifecycle automation • Experience managing software procurement and renewals: specification and change management, vendor negotiation, license optimization, renewal pipeline management, and budget ownership • Hands-on experience building zero-touch provisioning, automated reimaging, and self-service deployment workflows • Experience with endpoint monitoring and fleet management at scale, including remote/distributed environments • People management or technical lead experience: demonstrated ability to coach, mentor, and grow IT staff while maintaining high execution standards • Strong scripting skills (Python, Bash, PowerShell, or similar) for building automation and tooling • Intellectually curious; eager to learn about the substance of mineral exploration and exploration technology • Excellent communication and collaboration skills—comfortable working across disciplines with engineers, scientists, legal, finance, and leadership in a remote-first environment • Proven ability to take ownership: you build the roadmap, do the research, implement the solution, write the documentation, and communicate the rollout • Strong prioritization instincts—you can look at a long list of IT initiatives and distinguish what actually matters from nice-to-haves, and you can explain why • Comfort with ambiguity and a dynamic work environment; eagerness to take on an evolving range of responsibilities at a fast-growing company • Experience supporting global teams across multiple time zones is a strong plus • Familiarity with Google Workspace administration, CrowdStrike, Datadog, or similar tooling is a plus • KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
Responsibilities
• Endpoint Management & Fleet Operations • Own the Global IT roadmap, setting technical direction for endpoint management, fleet automation, and IT operations across all KoBold offices and field sites in 10+ countries • Design and implement zero-touch provisioning and automated reimaging workflows for macOS (Jamf) and Windows (Intune) endpoints • Build endpoint monitoring, alerting, and fleet health dashboards to shift IT from reactive to proactive support • Drive device lifecycle management including EoL/EoS tracking, hardware refresh planning, and inventory management across Jamf, Intune, CrowdStrike, and related tooling • Create self-service application deployment and access workflows to reduce helpdesk volume and empower employees • Own internet reliability and network performance at all global remote KoBold sites • Software Procurement, Licensing & Vendor Management • Manage the full software procurement lifecycle: new purchases, renewals, expansions, and cancellations, ensuring user access is never disrupted by lapsed licenses or last-minute renewals • Own and drive execution of the annual software budget, including process improvements year-over-year and proactive renewal pipeline visibility for legal and finance • Optimize license utilization across the SaaS portfolio—track usage, right-size seat counts, consolidate redundant tools, and negotiate pricing with vendors • Coordinate with legal on contract review, working within the existing procurement process to move quickly on low-risk purchases while ensuring appropriate review for larger spend • Onboard new SaaS applications with proper Okta integration (SSO, SCIM) before launch, and manage decommissioning of deprecated tools • Identity, Access & Employee Lifecycle • Own Okta administration including SSO integrations, SCIM provisioning, group management, access request workflows, and lifecycle automation • Manage Google Workspace administration, including license management, security settings, and break-glass super-admin governance • Build automation for minimal-touch employee onboarding and offboarding—ensuring new hires are fully provisioned on day one and departing employees are cleanly deprovisioned • Support AI tooling rollout (Claude Desktop, Claude Code, and related tools) across the endpoint fleet, including deployment, configuration, and employee training • Team Leadership & Training • Supervise and mentor IT support staff, providing technical coaching, priority-setting, performance management, and career development • Develop and maintain IT training programs for new hires and ongoing employee enablement, including documentation, video walkthroughs, and live onboarding sessions • Provide helpdesk backup on high-volume days, modeling the standard of responsiveness and quality you expect from the team • Cross-Functional Collaboration • Learn about mineral exploration by working closely with exploration teams, including time in the field in remote operations • Collaborate with infrastructure engineering and security teams on cross-cutting initiatives including observability, access controls, endpoint security posture, and incident response • Partner across the company to contribute to specification, vendor selection, and change management on new software requests • Partner with finance on budget tracking, invoice approvals, and AFE submissions for software spend • Work with legal to streamline the contract review pipeline, maintain lead times on renewals, and advocate for tiered review processes that match risk to effort • Coordinate digitization efforts across the globe, ensuring consistent standards and tooling for converting physical records to digital archives at field and office sites
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