foodsmart - Senior Product Manager - Clinical Quality
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Requirements
• 5+ years of product management experience, ideally with time spent on internal tooling, clinical operations, or workflow-oriented products • Experience owning a product area end-to-end with meaningful autonomy — from discovery through launch and iteration • Comfort working on AI-assisted features or workflow automation — you don't need to be an ML engineer, but you need to be a thoughtful product owner in this space • Strong analytical skills and experience using data to guide product decisions and measure clinical or operational outcomes • Familiarity with agile methodologies and cross-functional delivery in fast-paced environments • Nice-to-Haves: • Experience in digital health, telehealth, clinical workflow tools, or care delivery platforms • Exposure to healthcare compliance, clinical quality frameworks, or patient safety standards • Experience with Medicaid, Medicare Advantage, or value-based care contexts
Responsibilities
• Clinical Tooling & Workflow Ownership • Own the roadmap for the Clinical Quality & Safety pod with a clear mandate: make Foodsmart's RD workforce more effective, raise the quality bar of care delivery, and build the safety infrastructure that lets the clinical model scale • Work closely with Clinical Operations to deeply understand RD workflows, identify friction points, and translate them into prioritized product improvements • Partner with Engineering and Data to define, build, and iterate on AI-assisted clinical tools • Define and track quality and efficiency metrics: session completion rates, RD time-on-task, documentation accuracy, and other indicators of clinical operational health • Safety & Quality Systems • Own the product-side of Foodsmart's clinical safety framework — the guardrails, escalation pathways, and quality checks embedded in the platform that protect members and support clinical judgment • Partner with Clinical Leadership and Compliance to translate regulatory requirements and clinical standards into scalable product features • Build and maintain feedback loops that surface safety signals from care delivery into the product roadmap — ensuring issues are caught, addressed, and prevented systemically • Cross-Functional Collaboration • Work with Data and Engineering to build instrumentation and measurement frameworks that track clinical quality outcomes across the member journey • Collaborate with adjacent pods to ensure clinical quality considerations are embedded in new member and client experiences • Deeply empathetic to clinicians and members — you understand that RDs are experts, not just users, and you build tools that respect their clinical judgment while reducing administrative burden • Structured and evidence-informed — you bring rigor to ambiguous clinical problems and use data to validate hypotheses • Comfortable at the intersection of product and clinical operations — you can hold a conversation with a dietitian, a compliance officer, and an engineer on the same day • Execution-oriented with a bias toward simplicity — you know that in clinical contexts, a clean, reliable tool beats a feature-rich one that introduces risk • A clear communicator who can translate clinical complexity into crisp product requirements and explain product decisions back to clinical stakeholders
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