interface.ai - Technical Support Engineer

• Remote-first · High ownership · AI innovation at the frontier of financial services · • 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗔𝗴𝗲𝗻𝗰𝘆 • Clear written and verbal communication with both technical and non-technical • customer stakeholders • Precise, audit-ready documentation: every case record should be readable by someone • who wasn't in the conversation • High Agency: you drive issues to resolution independently, make judgment calls without • waiting to be told, and take full ownership of outcomes from intake to close • Highly self-directed: manages own queue, no supervision needed • 𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀