Life360 - Principal Product Designer, Devices
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Requirements
• 10+ years of experience designing for mobile-first, consumer-facing products — ideally spanning hardware companion apps, IoT, or connected device ecosystems. • Experience designing across physical and digital touchpoints, with a strong grasp of how hardware constraints shape software UX decisions. • Familiarity with device lifecycle moments — unboxing, onboarding, setup, troubleshooting, and ongoing engagement, and how to design for each with clarity and delight. • Strong UI/UX craft with a portfolio demonstrating elegant, data-informed solutions to complex cross-platform or hardware-software problems. • Experience designing with and for AI-enhanced experiences, particularly in the context of ambient, location-aware, or sensor-driven products. • Skilled in rapid prototyping, with a bias toward exploration and iteration and a proven ability to close the gap between concept and scalable, shippable product • Experience with design partner programs or systems of continuous feedback with early access customers, hardware betas or device pilot programs a plus • Excellent communication and storytelling abilities. Able to translate technical hardware realities into compelling user-centered narratives and influence across functions and levels. • Systems thinker with a track record of creating scalable frameworks that work across form factors, platforms, and product lines.Positive, collaborative mindset — brings energy, curiosity, and humility to every challenge, including the messy, cross-functional nature of hardware-software product development. • We value having a diverse and inclusive community from many backgrounds, so even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!
Responsibilities
• Lead Product Design for Connected Devices • Drive end-to-end design across Life360's devices portfolio, including Tile, Pet GPS, and other hardware products. This role translates insights and strategy into elegant, scalable experiences that span physical and digital touchpoints. • Deeply understand the devices ecosystem, hardware constraints, companion app interactions, and user mental models, and design experiences that feel seamless whether a member is on the Life360 app, the web, or interacting with a physical device. • Own the in-app experience for how users set up, manage, and get value from their devices within Life360. • Lead early-stage design by rapidly prototyping hardware-software interaction concepts using AI-native and standard design tooling to test novel experiences at speed. • Map and storyboard end-to-end user journeys across physical and digital moments — from unboxing to daily use — and turn them into visual artifacts stakeholders can quickly react to. • Design frameworks and interaction models that reduce friction across device setup, management, and troubleshooting flows. • Develop scalable patterns that unify the devices experience across form factors and surface areas. • Partner across Product, Engineering, Brand, Research, Hardware, and Industrial Design to deliver high-quality outcomes and influence strategy with a strong design point of view. • Present insights and solutions at both the IC and C level that shape the devices roadmap and business strategy. • Guide and mentor fellow designers, modeling exceptional craft, curiosity, and cross-functional collaboration. • Champion design culture and innovation by bringing in inspiration from consumer hardware, IoT, and connected product spaces.
Benefits
• Competitive pay and benefits • Medical, dental, vision, life and disability insurance plans (100% paid for employees) • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Flexible PTO, 13 company-wide days off throughout the year • Winter and Summer Weeklong Synchronized Company Shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership for your preferred circle • Free Tile Products • Life360 Values • Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity, High Impact - We do whatever it takes to get the job done. • Our Commitment to Diversity • We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
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