Headway - Senior Manager, People Systems & Operations
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Responsibilities
• Design strategic People Systems suite, including Workday optimizations in partnership with our People Systems' Engineer • Improve technology in order to scale Headway's lifecycle operations to provide efficient support and automations for the employee lifecycle, as well as the internal People team • Manage and develop a team of People systems and operations professionals, fostering a culture of continuous improvement and excellence • Partner cross-functionally (IT, People Partners, etc) to visualize and plan system integrations and workflows intuitively and securely • For all systems workflows and programs, whether creating new or optimizing legacy processes: • Scope roadmaps and timelines focused on simplicity, efficiency, and the strategic adoption of AI tools • Develop and lead Change Adoption programs, including the creation of training resources to ensure clarity for all staff • Evaluate service delivery success, maintaining benchmarks for resolution and response times • Continuously iterate and improve People team workflows • Assess, recommend, and implement new tools and platforms as Headway grows • You'd Be a Great Fit If… • You have 10+ years of experience in People Operations and Systems with at least 5 years specifically focused on Workday administration • You have a track record of managing and developing a team of People professionals • You are deeply knowledgeable and adept in Workday (HCM, Advanced Compensation, Absence & Time Tracking) and other People systems (examples: Google Workspace, CultureAmp, Greenhouse, Glean) • You are a strategic thinker who can map out a multi-year roadmap while also executing tactical configurations and integrations • You are highly organized and have a proven track record of managing highly complex, cross-functional projects with diverse stakeholders • You function well in a high-paced environment, having experience managing workflows for thousands of employees and handling rapid scaling • You're skilled in technical support and enablement, capable of training staff on new platforms and building internal knowledge centers • You collaborate and build credibility across the organization through strong communication
Benefits
• The expected base pay range for this position is $124,000-$146,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. • We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. • Benefits offered include: • Equity compensation • Medical, Dental, and Vision coverage • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Employee Assistance Program (EAP) • Training and professional development • We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. • Headway participates in E-Verify. To learn more, click here. • A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
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