Stripe - Program Manager, Deal Operations
Requirements
• We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. • A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end • Experience with deal management processes, deal process related root cause analysis, and commercial agreements • 7+ years of experience in program management, business operations, management consulting or a related discipline • Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment • The ability to diagnose, simplify and structure problems and solutions while having command of “the details” • Enthusiastic “roll up your sleeves” mentality • Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness. • Comfort with Excel and/or Google Sheet for analyzing large datasets • Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools • Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change • Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment • A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you) • You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables • Prior experience with payments and/or SaaS • Working remotely at Stripe • A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.
Responsibilities
• Our Program Managers are focused on solving GTM’s deal lifecycle challenges to create scalable and efficient deal policies and processes in support of commercial activities. We are looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. The ideal candidate will: (1) have deal policy and process background working at a hypergrowth technology/GTM org, (2) have superior communication skills to work across senior stakeholders across different functions, and (3) thrive when solving complex problems with limited oversight & incomplete data. • Be accountable for building and driving large-scale deal lifecycle transformation program changes end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals • Own Business Practices’ CPQ governance across the deal lifecycle by coordinating UAT for new features, ensuring all GA products are available in the CPQ, and establishing scalable best practices for evaluating and prioritizing new CPQ requests. • Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement • Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions • Work cross-functionally to proactively identify deal lifecycle improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology • Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision • Make exec level recommendations and drive decisions, where necessary
Benefits
• The annual US base salary range for this role is $121,900 - $182,900. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. • Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. • We look forward to hearing from you. • At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. • Please find our California applicant personal information notice here. • The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT