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Jobs/Advisor Role/jetsupport - Jet Support Services, Inc. - Airframe Technical Advisor
jetsupport

jetsupport - Jet Support Services, Inc. - Airframe Technical Advisor

Farnborough, UK / Germany / France2w ago
In OfficeStaffEMEAAirlinesAerospaceAdvisorTechnical Support SpecialistContract ReviewExcel

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Requirements

• Ability to read and write articulately and analytically • Ability to multi-task and work well under pressure • Well organized • Have or be able to obtain passport and perform international travel

Responsibilities

• Collaborate with customers to evaluate and recommend the most appropriate inspection and maintenance alternatives. • Support customers in coordinating all aspects of maintenance events with assigned repair facilities and service providers. • Provide on-site customer representation, particularly during major scheduled inspections. • Support customers during Aircraft on Ground (AOG) events, ensuring timely communication and resolution. • Create and manage Service Calls to track technical data, event progress, and support financial forecasting. • Develop and maintain strong client relationships through regular and proactive communication. • Build and sustain working relationships with regional service facilities, mobile repair teams, and other service providers. • Research aircraft logbooks and/or perform visual inspections for new enrollments or existing contract reviews. • Review and process invoices in AMS, meeting turn-time goals established by Technical Services Management and company policy. • Perform event triage by assessing maintenance findings and ensuring each situation is handled appropriately and efficiently. • Conduct asset inspections when enrolling new aircraft into service programs. • Maintain a thorough working knowledge of applicable contracts, policies, and procedures. • Perform additional duties as assigned by Technical Services Management. • ## Desired Credentials: • Airframe and Powerplant ratings required • Bachelor’s Degree (or its equivalent) in Aviation Field preferred • 10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred, with particular expertise working with Gulfstream and Bombardier airframes • Excellent Microsoft Excel, Word, and PowerPoint skills

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