CHAOS Industries - Field Operations Specialist (UAE)
Requirements
• 3+ years of experience in a field operations, systems support, or technical operations role — ideally within defence, government technology, or a mission-critical environment. • Proven ability to operate independently and make sound decisions in ambiguous, fast-moving field environments. • Sufficient technical aptitude to set up, configure, and conduct first-line troubleshooting of complex hardware/software systems; comfortable with networking fundamentals and basic Linux environments. • Experience planning and coordinating logistics for overseas operational deployments, including risk management for personnel and equipment. • Strong interpersonal and communication skills — able to build genuine trust with military and government customers, and to communicate clearly up the chain to leadership. • Willingness to travel extensively across the Middle East region (up to 50%), sometimes at short notice and to remote locations. • Culturally fluent and professionally composed in Gulf operating environments. • Eligible to obtain and maintain relevant security clearances. • Military background, ideally with operational experience in the Middle East or Gulf region. • Previous FSR, FAE, or field operations experience supporting hardware-centric defence or sensor systems. • Familiarity with radar, RF, UAS, C2 systems, or AI-enabled sensing platforms. • Arabic language skills or extensive prior experience working with Gulf defence establishments. • Bachelor's degree in Engineering, Military Science, Computer Science, or a related field (not required — equivalent operational experience equally valued). • Experience working with or alongside EDGE Group, UAE Armed Forces, or regional equivalents.
Responsibilities
• Deployment & Field Operations - You will plan, coordinate and execute CHAOS system deployments across the UAE and wider Middle East — from pre-deployment readiness through to customer handover. When the senior representative is unavailable, you lead. You are the person who makes sure everything is in the right place, in the right condition, at the right time. • Deployment & Field Operations • Technical Support & Systems - You will develop genuine hands-on familiarity with CHAOS hardware and software, capable of setting up systems, running configuration, and resolving first-line issues in the field without needing to call home. You don't need to be a software engineer, but you must be comfortable in a Linux terminal, with networking fundamentals, and with hardware that doesn't always behave. • Technical Support & Systems • Customer Relationships & Mission Success - You will be the customer's most reliable point of contact for day-to-day operational matters — building trusted relationships with military and government counterparts across the region, capturing feedback systematically, and feeding it back to CHAOS product and engineering teams. You represent CHAOS in the field; how you show up matters. • Customer Relationships & Mission Success • Regional Coordination - Beyond your core deployment responsibilities, you will support demonstrations, coordinate logistics for visiting CHAOS teams, and maintain awareness of the regional operating environment. You will also manage in-country administrative and compliance requirements to support a professional, low-friction CHAOS presence across the Gulf. • Regional Coordination
Benefits
• Health Benefits: private medical, dental and vision benefits (for employees & dependents) will be 100% paid for by the company • Additional benefits: 5% pension match • Compensation Components: competitive base salaries, generous pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses • Team Growth: • Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.
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