1password - Director, Product Management Onboarding & Activations
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Requirements
• 10+ years in Product Management or a related field with increasing scope and leadership. • 3+ years leading PM teams in enterprise B2B SaaS. • Deep experience building or owning identity, authentication, or directory-integrated systems. • Proven track record partnering with engineering on platform-level architecture decisions. • Experience supporting enterprise deployments involving complex IdP configurations. • Experience working with LLMs or generative AI platforms (OpenAI, Anthropic, open-source models) • STRONGLY PREFERRED BACKGROUND • Identity & Access Management (IAM), Zero Trust, or security platforms. • SAML, OIDC, OAuth • SCIM provisioning • Directory services and group sync • Conditional access frameworks • Familiarity with enterprise architecture decision-making processes. • Experience operating in security-conscious or regulated markets. • Experience defining Agentic Workflows, AI copilots • LEADERSHIP & COMPETENCIES • Systems thinker who understands how identity architecture impacts activation, retention, and expansion. • Comfortable discussing authentication protocols and platform trade-offs with engineers. • Data-driven approach to onboarding and identity health metrics. • Exceptional cross-functional influencer who can align Platform, Product, and GTM. • Ability to translate complex identity infrastructure into intuitive admin experiences. • Executive-level communication skills and strong product intuition.
Responsibilities
• PLATFORM ARCHITECTURE FOR ENTERPRISE DEPLOYMENT • Partner with Engineering to evolve the underlying platform architecture that supports: Scalable onboarding, High-volume provisioning, Policy orchestration, and Enterprise-grade reliability • Drive architectural decisions that balance: Flexibility for enterprise customization, simplicity in admin configuration, and security-first design principles • Influence multi-product platform integration across Password Manager and Extended Access Management capabilities. • Ensure onboarding workflows are supported by durable backend systems—not just surface-level UX improvements. • ACTIVATION & TIME-TO-VALUE (IDENTITY-LED ONBOARDING) • Redefine onboarding as an identity-first deployment motion. • Improve critical activation flows for both admins and end users: IdP & Directory connection setup, Device trust establishment, Policy enforcement configuration, user activation across endpoint, browser, and mobile. • Define activation milestones tied to: user activation, admin engagement, device/extension coverage, and user engagement • Instrument onboarding funnels with deep telemetry to identify friction in identity and provisioning workflows. • Partner with Data to build dashboards tracking identity health and deployment maturity. • CROSS-FUNCTIONAL PLATFORM LEADERSHIP • Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences) • Influence multi-year roadmap planning for identity and authentication capabilities. • Drive alignment across teams on architectural trade-offs and prioritization. • Build a high-performing team of Product Managers responsible for onboarding systems, platform components, and activation analytics. • Reduced friction in enterprise IdP integrations. • Measurable increase in successful SCIM and SSO deployments within 30–60 days. • Improved reliability and observability of identity infrastructure. • Faster enterprise rollouts driven by scalable platform architecture. • Clear activation KPIs tied to identity integration milestones. • Strong alignment between platform investments and enterprise growth. • USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. • Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. • At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. • This posting is for an existing vacancy. • At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. • You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. • How we work with AI • We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. • This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. • Our approach to remote work
Benefits
• We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: • Health and wellbeing • 👶 Maternity and parental leave top-up programs • 🏝 Generous PTO policy • Growth and future • 📈 RSU program for most employees • 💸 Retirement matching program • 🔑 Free 1Password account • 🤝 Paid volunteer days • 🏆 Peer-to-peer recognition through Bonusly • 🌎 Remote-first work environment • Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. • You belong here.
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