Coastal Community Bank - Product Manager II
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Requirements
• 5+ years of professional work experience, including experience in the financial services industry and/or management consulting with focus on financial services. • Strong analytical and problem-solving skills, with a data-driven mindset and a bias toward action. • Excellent communication and collaboration skills; able to influence across functions, synthesize complexity, and drive alignment with cross-functional teams. • Demonstrated ability to translate product strategy into clear, actionable execution plans, including product requirements, prioritization frameworks, and go-to-market coordination. • Exposure to hypothesis-driven product development, A/B testing, and agile product methodologies. • Commercially minded, with an understanding of financial and business levers that impact product decisions. • Experience working in dynamic, fast-paced environments where ambiguity, competing priorities, and learning by doing are the norm. • Curiosity and drive to explore emerging technologies, especially AI, data platforms, and fintech infrastructure. • Familiarity with Banking-as-a-Service, embedded finance, or blockchain is a plus, but not required. • Prior experience or internship in product management, strategy, consulting, or operations is preferred. • A genuine interest in financial services and technology, and a strong desire to build products that deliver meaningful outcomes for customers. • Bachelor’s degree in Business, Computer Science, Engineering, or related field required. • MBA or relevant graduate degree preferred but not required, demonstrated product leadership and business impact matter more. • HOW YOU’LL THRIVE AT COASTAL • Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development. • Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. • Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. • Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box. • Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. • Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. • BEING YOU AT COASTAL
Responsibilities
• Own the product lifecycle for specific initiatives, from ideation to launch and iteration, defining the "what" and "why" behind product decisions with a sharp focus on customer value and business outcomes. • Relentlessly advocate for customer needs, using research, feedback, and empathy to guide product development and prioritize what matters most. • Collaborate with engineering, design, compliance, and operations to deliver high-quality products with a strong bias toward execution and measurable impact. • Use data to inform every stage of development, identifying opportunities, shaping priorities, measuring success, and optimizing performance. • Apply a hypothesis-driven approach to product development, leveraging A/B testing and experimentation to validate ideas and learn quickly. • Continuously identify opportunities to improve product performance, user experience, and internal workflows, driving toward constant iteration and improvement. • Stay curious and informed about emerging technologies, especially AI and automation, and proactively propose how they can be applied to improve products and internal capabilities. • Contribute to product strategy and roadmaps by synthesizing insights from customers, market trends, internal teams, and performance metrics. • Actively engage with customers, partners, and cross-functional teams to validate ideas, resolve issues, and build transparency and trust. • Thrive in a fast-paced, evolving environment, demonstrating initiative, managing ambiguity, and pushing ideas forward without waiting for permission.
Benefits
• We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: • Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. • Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. • Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. • Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly. • Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. • Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury. • Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. • 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. • Paid Time Off: Generous vacation and sick leave policies to support your time away from work. • Holidays: Enjoy 11 paid holidays throughout the year. • Check out our benefits on our careers site https://jobs.ashbyhq.com/coastal!! • PHYSICAL DEMANDS • The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee must be able to: • Sit for extended periods of time. • Stand for extended periods of time. • Perform repetitive finger, hand, and arm movement. • Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. • View and read computer screens for extended periods. • Occasionally stoop, kneel, crouch, or crawl. • Occasionally lift or move up to 10 pounds.
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