rackspace - Senior Licensing Manager(R-22999)- Vmware and Microsoft Licensing must
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Requirements
• Bachelor's degree in IT, Business Administration, or a related field. • Minimum 5–7 years of experience in software license management or software asset management (SAM). • Strong knowledge of license models (e.g., Microsoft, VMware, Oracle, Adobe). • Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera). • Understanding of ITIL practices and software lifecycle concepts. • Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis. • Ability to analyze large datasets and prepare reports. • Certifications such as Microsoft SAM, ITIL Foundation, ISO 19770, or CSAM (Certified Software Asset Manager). • Experience with cloud licensing models (e.g., Office 365, Azure, AWS). • Exposure to compliance audits and true-up processes. • "Remote postings are limited to candidates residing within the country specified in the posting location"
Responsibilities
• · Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix). • · Ensure alignment with contractual terms and internal usage policies. • · Coordinate internal audits and support vendor audits with accurate license data. • · Track license entitlements, deployments, and usage throughout the software lifecycle. • · Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow). • · Work with IT operations to identify underused or overutilized assets for optimization. • · Support license procurement and renewal processes in collaboration with procurement and legal teams. • · Interpret complex license agreements and advise on best practices for use. • · Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations. • · Prepare usage reports, license position summaries, and compliance dashboards. • · Recommend cost-saving opportunities by identifying redundant or unused licenses. • · Support internal chargeback processes for license usage reporting. • · Contribute to the refinement and automation of software license tracking processes. • · Assist in developing standard operating procedures and knowledge base documentation. • · Expert-level Microsoft Excel skills: Pivot Tables, Power Query, XLOOKUP, INDEX/MATCH, logic modeling, and advanced formulas. • · Proven ability to develop large-scale licensing models in both manual Excel-driven environments and SAM tool–enabled environments. • · Deep understanding of Microsoft, Oracle, VMware, Adobe, and other vendor licensing models. • · Knowledge of cloud licensing: M365, Azure, AWS consumption models. • · Understanding of virtualization technologies and their licensing impact (VMware, Hyper‑V). • · Strong analytical, reporting, and data validation skills. • · Strong communication and stakeholder management capabilities. • Senior Licensing Manager • Shift : Shift (6:30 PM – 3:30 AM IST)
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