ezCater, Inc - Engineering Manager, Search Platform (Remote)

Boston, MA$195k - $255k+ Equity3w ago

In Office Staff NA Restaurants Oil & Gas Engineering Manager Coaching Elasticsearch Solr Go Close

Requirements

• 8+ years of software engineering experience, including experience leading teams or serving as a technical lead in complex backend or platform environments. • Engineering management experience, with a track record of hiring, developing, and retaining strong engineers. • Deep technical credibility in search or retrieval systems such as Vespa, Elasticsearch, OpenSearch, or Solr, ideally through a major re-architecture or build-from-scratch effort. • Strong backend depth in distributed, event-driven systems; Go experience is preferred. • Experience with indexing pipelines, document models, and event-streaming patterns that keep results fresh and correct. • Strong instincts for relevance and ranking, and the ability to translate product goals into signals, evaluation approaches, and technical decisions. • Experience with observability, production operations, and safe rollouts for correctness-critical systems. • The judgment to balance technical depth, people leadership, and cross-functional partnership without losing clarity or ownership.

Responsibilities

• Lead delivery and technical quality across query serving, indexing, availability, and the APIs and contracts other teams depend on. • Set technical direction for the search stack, including engine architecture, document schema, indexing and query patterns, ranking strategy, and migration sequencing. • Own the freshness and correctness of the index and the availability domain so customers see restaurants that can actually fulfill an order. • Stay close to the technical work by reviewing designs, challenging assumptions, and helping the team de-risk architecture and delivery decisions. • Build a culture of measurement, experimentation, and continuous improvement in search quality, platform reliability, and operational performance. • Coach, develop, and grow engineers through direct feedback, clear expectations, and a high technical bar for search engineering. • Prioritize ruthlessly and sequence work effectively to reduce technical risk, improve execution, and unblock downstream teams. • Partner closely with product, data, AI/ML, and platform engineering on relevance signals, experimentation, personalization, and shared infrastructure. • Help the team build a strong foundation for the future, with clear ownership boundaries, strong engineering habits, and a platform others can confidently build on.

Benefits

• Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). • ezCater does not sponsor applicants for work visas or legal permanent residence. • What You’ll Get from Us: • You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. • Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.