onebrief - Partner Engagement Manager, Global Delivery Team
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Requirements
• Proven experience leading operational planning within a military context, preferably at multi-star headquarters. • Demonstrated experience managing change. You know how to turn skeptics into advocates, helping organizations embrace new ways of planning and collaborating. • Experience with software implementation, digital transformation, and driving adoption processes across classified and unclassified networks. • Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks. • Proven ability to expand business presence within a region, with emphasis on software or technology solutions. • Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams. • Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes. • Most importantly, you are a true Onebriefer: • You are obsessed with creating value for real users • You are ambitious, scrappy, and a creative problem-solver • You learn quickly, work iteratively, and collaborate naturally. • You operate with integrity, intellectual honesty, and a low ego • You communicate frankly, clearly, and succinctly • Notice to Third Party Recruitment Agencies • Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.
Responsibilities
• Provide face-to-face and remote customer support, driving high-value, repeatable usage. • Use your observations of our users to recommend product improvements • Develop an understanding of customer social dynamics in order to support renewals and future sales • Coordinate between customers and our engineering team when responding to product incidents or issues. • Assist with our exercise program. We routinely provide exercises, which customers use both to assess our product (before a sale) and learn it (after a sale) • To succeed, you’ll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do Generals and Admirals?
Benefits
• $150K – $180K • Offers Equity • Equity: Share in the company's success. • Equity • Flexible Work Environment: Remote-first organization* with flexible work hours and unlimited PTO.(*note that some roles are in-person, on-site with customers) • Flexible Work Environment • Comprehensive Health Coverage: Health, dental, vision, and life insurance. • Comprehensive Health Coverage • Retirement Plan: 401(k) plan with company match to secure your future. • Retirement Plan • Parental Leave: 8 weeks at 100% regardless of state. • Parental Leave • Company Retreats: Annual company summit trips. • Company Retreats • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Due to the nature of this role and access to classified information, an active U.S. security clearance is a strict requirement for employment. • Yes, I currently hold an active security clearance • No, I do not currently hold a clearance • Select the highest level of clearance currently active. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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