Agoda - Finance Systems Product Manager / Senior Specialist (Bangkok Based, Relocation Provided)
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Requirements
• 6+ years of experience in tax technology, tax systems, or tax transformation projects within a multinational or digital business • Degree in Accounting, Tax, Finance, Information Systems, Computer Science, or a related field; professional tax or accounting qualification is a plus • Proven experience translating indirect tax requirements into system logic, tax determination rules, and configurations • Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution • Familiarity with automation and data analytics tools (e.g. Alteryx, Power BI, or similar) • Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations • Comfortable working cross‑functionally with Finance, Accounting, Product, Engineering, and Tax teams • Clear, structured communicator with strong documentation skills, able to explain system logic and tax behavior to non‑technical stakeholders • Experience working in agile or iterative delivery environments is a plus • Able to operate effectively in a fast‑changing environment, with the flexibility to grow as the role evolves • #Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData
Responsibilities
• Tax Systems Design & Implementation • Contribute to the design, implementation, and continuous enhancement of tax and tax‑related systems, with a primary focus on indirect tax engines and tax services • Partner with Finance, Accounting, Product, and Engineering teams to define, test, and embed tax requirements into core platforms • Own and support ERP tax configuration and maintenance, including tax codes and related setup • Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems • Support tax technology initiatives end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support • Indirect Tax Compliance Enablement • Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions • Embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and jurisdiction‑specific mandates • Support the Tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness • Tax Data, Controls & Governance • Support the definition and maintenance of tax‑relevant data models, ensuring accuracy, consistency, and usability across systems • Work with Tax, Finance, and Technology teams to design and test automated tax controls embedded within systems and processes • Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks • Cross‑Functional Collaboration • Act as a Tax Technology Subject Matter Expert (SME) within the Finance function • Translate tax requirements into clear, structured functional specifications and system logic that technology teams can build against • Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements • Continuous Improvement & Change • Identify opportunities to standardize, automate, and simplify tax processes through improved system design and usage • Stay informed on indirect tax regulatory developments and assess their impact on existing tax technology solutions • Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem
Benefits
• Relocation provided to Bangkok based role. • Reporting directly under Tax Data & Technology Associate Director within a rapidly expanding tax organization supporting global digital services' evolving tax landscape. • Opportunity for growth and taking on new responsibilities as the organization changes, indicating potential career advancement benefits.
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