frontcareers - Operations AI Engineer (Contract)

• Multi-agent orchestration: Hands-on experience building systems where multiple agents collaborate (e.g., LangGraph, CrewAI, AutoGen, or equivalent patterns) • CRM + business systems integration: Deep comfort integrating with Salesforce via APIs, including auth, object models, and real-world GTM workflows • LLM API proficiency: Strong hands-on experience with Anthropic Claude, OpenAI, or equivalent — tool use/function calling, context management, and reliable parsing in production • GTM domain knowledge: Working understanding of how Sales, CS, Marketing, and RevOps operate (deal cycles, renewals, pipeline, customer health, partner workflows, revenue reporting) • Security-aware architecture: Ability to design for RBAC, data isolation, and auditability; familiarity with auth patterns like OAuth/JWT/SSO (Okta experience is a plus) • Python (production quality): Strong Python with async patterns, logging/observability, error handling, and deployment considerations • Workflow automation + API integration: Experience building reliable integrations across external systems; familiarity with tools like Workato/Zapier is a plus (we use Workato as our MCP integration layer) • Data warehouse connectivity: Experience building agents that query Snowflake (or equivalent) and reason over structured data safely and consistently • Requirements translation: You think in systems and workflows, push back on weak requirements, and propose better approaches grounded in production reality • Experience building lightweight interface layers (React, Next.js, or similar) on top of agent backends • RAG architecture experience (vector databases, chunking strategies, embedding pipelines) • Experience replacing SaaS tools with purpose-built AI workflows (build vs. buy judgment)