Blockchain.com - Consumer Operations Data Analyst Intern
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Responsibilities
• Build and maintain Python scripts that automate repetitive manual tasks across Customer Support, Fraud, and Trust & Safety operations • Design and deploy workflow automation pipelines, ensuring robustness, scalability, and reliability from the outset • Monitor deployed automations proactively, identifying and resolving failures before they impact operations • Conduct ad-hoc data analyses on operational metrics, including anomaly detection, resolution time trends, and fraud rate patterns • Build and maintain dashboards that give the Operations team real-time visibility into key performance indicators • Set up alerting systems that surface operational issues before they escalate into user-impacting incidents • Translate complex data outputs into concise, actionable recommendations that non-technical colleagues can act on • Partner with the Trust & Safety Manager to scope and prioritize data projects based on operational impact • Document automation workflows and analytical methodologies to support knowledge transfer within the team • Currently enrolled in an engineering school, computer science program, or equivalent with a specialization in Data, Computer Science, or Statistics, and seeking a final-year internship (stage de fin d'études) • Proficient in SQL, with the ability to write complex queries against large operational datasets • Proficient in Python, with hands-on experience using it for data manipulation, scripting, and automation • Able to take a project end-to-end: from scoping the problem to building, monitoring, and documenting the solution • Strong analytical mindset, with a genuine focus on root cause analysis rather than surface-level reporting • Fluent in English, the primary working language in an international environment; French fluency is also required • Experience with API integrations or workflow automation platforms (such as n8n, Make, or Zapier) is a plus • Interest in cryptocurrency, blockchain technology, or the Web3 ecosystem is a plus
Benefits
• Unlimited vacation policy; work hard and take time when you need it. • Unlimited books policy; order the technical resources you need or simply pick something up from our company library. • Apple equipment. • Learning and development opportunities in other areas than AML in the future. • Full-time salary based on experience and meaningful equity in an industry-leading company. • Role based in our Paris office, with a mandatory in-office presence four days per week • Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
No credit card. Takes 10 seconds.