classdojo - Senior Technical Product Manager

• Define and drive platform product strategy • Own the roadmap for key platform domains (e.g., Accounts or Payments), driving initiatives such as “Sign in with Dojo” • Translate ambiguous technical challenges into clear product opportunities with defined outcomes and success metrics • Ensure platform work is grounded in real user and business value • Deliver high-impact platform capabilities • Break down complex systems into incremental, shippable improvements that deliver value early and often • Partner closely with engineering to drive execution from concept through launch and adoption • Balance tradeoffs across technical complexity, product value, and cost • Establish strong platform product practices • Define how platform teams gather requirements, prioritize work, and align with stakeholders • Introduce structured, data-informed decision-making into platform roadmaps • Help reduce reactive work by creating clarity and alignment across teams • Partner cross-functionally • Work closely with Data Platform to deliver high-impact data capabilities • Collaborate with product teams to ensure platform capabilities meet real needs and are widely adopted • Act as a bridge between technical systems and end-user experience • Have 6+ years of experience as a technical PM (or equivalent between software engineer and technical PM roles) • Have significant experience working on platform or infrastructure products used by multiple teams • Have operated in high-growth or scaling environments with increasing system complexity • Demonstrate strong ownership and a bias for action, driving initiatives from problem definition through delivery • Can translate technical systems into clear product direction and user/business value • Are comfortable working in ambiguity and turning unclear problems into structured plans • Have experience working with sensitive or regulated data (e.g., identity/auth, financial, or student data) • Are an excellent communicator, especially in writing, and can explain complex ideas clearly