DYOPATH - SNOC Engineer III (Mexico)

• Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day). • Purpose with Passion • Grow & Thrive – Certifications, security training, and professional development opportunities. • Grow & Thrive • Award-Winning Culture – Known for outstanding service internally and externally. • Award-Winning Culture • Teamwork & Respect – A collaborative, uplifting environment where achievements are celebrated. • Teamwork & Respect • Aguinaldo (25 days – above legal requirement) • Vacation + 25% premium • IMSS + Major medical insurance (family included) • Monthly savings fund + pantry vouchers • Transportation assistance • Quarterly performance bonus opportunities • Paid life events leave (parental, marriage, bereavement) • Your Mission as a SNOC Engineer III (Security) • Drive continuous improvement within SNOC security operations by identifying opportunities to enhance monitoring, response workflows, automation, and operational efficiency • Serve as the primary escalation point for complex security incidents, providing advanced technical analysis and resolution support to the SNOC engineering team. • Support the development and maintenance of operational documentation including security runbooks, incident response procedures, investigation guides, and knowledge base articles. • Identify and analyze potential security risks, vulnerabilities, and suspicious activity across network, system, endpoint, identity, and cloud environments, recommending remediation actions. • Assist in strengthening security monitoring capabilities by improving detection logic, tuning alerts, and contributing to SIEM analytics rules and automation workflows. • Provide mentorship and technical guidance to junior SNOC engineers during investigations, troubleshooting, and incident response activities. • Support security compliance initiatives by ensuring operational activities, incident investigations, and response actions are properly documented to support audits and reporting. • Participate in validation and testing of incident response procedures, disaster recovery plans, and operational readiness exercises. • Security Operations • Act as the technical lead for high-severity security incidents, coordinating investigation activities and guiding containment, eradication, and recovery efforts. • Perform advanced threat analysis using SIEM, EDR, identity protection, and network telemetry platforms to identify malicious or suspicious activity. • Investigate complex security alerts and correlated incidents across endpoint, identity, email, cloud, and network security platforms. • Develop and refine detection capabilities including SIEM analytics rules, threat hunting queries, alert enrichment logic, and automated response playbooks. • Provide escalation support during major incidents, assisting with root cause analysis, containment strategies, and post-incident documentation. • Collaborate with engineering, infrastructure, and client teams to implement remediation actions and long-term risk mitigation strategies. • Support onboarding and integration of security telemetry from new platforms and security technologies into the monitoring environment. • Ensure security investigations, incidents, and operational actions are accurately documented within ticketing and case management systems. • As a SNOC Engineer III (Security), you won’t just respond to threats—you will help shape DYOPATH’s security posture. You’ll lead advanced investigations, engineer better detection capabilities, mentor teammates, and make a direct impact on protecting clients. You’ll grow your expertise while contributing to a team that values collaboration, curiosity, and continuous improvement. • This role is open to applicants in Mexico only.