SharkNinja - Senior Sales Operations Manager
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Requirements
• Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field; MBA or advanced degree a plus. • 7–10+ years of experience in sales operations, demand planning, supply chain, finance, or analytics within the consumer products industry. • Proven experience supporting Amazon and/or large-scale retail accounts preferred. • Demonstrated ability to synthesize complex data sets into clear insights and strategic recommendations. • Advanced proficiency in Microsoft Excel, PowerPoint, and business analytics tools. • Strong leadership presence with excellent communication, presentation, and stakeholder management skills. • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, deadline-driven environment. • Track record of influencing cross-functional teams and driving results without direct authority. • Willingness to travel up to approximately 20% for corporate events and HQ visits (Needham, MA). • Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Responsibilities
• Strategic Business Ownership • Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance. • Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results. • Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations. • Forecasting, Inventory & Supply Chain Leadership • Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams. • Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards. • Partner with customer demand planning and replenishment teams to align forecasts, service-level expectations, and inventory strategies. • Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks. • Performance Analytics & Executive Reporting • Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action. • Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness. • Track and evaluate promotional performance versus expectations and collaborate with analytics partners to inform future shipment and inventory strategies. • Trade Spend & Promotional Management • Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments. • Input and maintain confirmed promotional plans within forecasting systems to ensure accurate demand signals. • Evaluate return on investment for promotions and provide leadership with actionable insights. • Customer & Cross-Functional Leadership • Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory. • Lead regular inventory and replenishment discussions with customer teams, driving alignment and accountability. • Collaborate with the extended Amazon team to develop customer-facing materials, including weekly flash reports, monthly business reviews, consensus decks, and executive presentations. • Ensure timely communication and alignment across internal teams to drive execution excellence.
Benefits
• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. • $99,400—$149,400 CAD • Our Culture • At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. • Our Outrageously Extraordinary mindset • We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. • We empower your personal and professional growth • When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. • we’ll disrupt entire markets. • At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. • Learn more about us: Life At SharkNinja Outrageously Extraordinary • Outrageously Extraordinary • SharkNinja Candidate Privacy Notice • For candidates based in all regions, please refer to this Candidate Privacy Notice. • all regions • For candidates based in China, please refer to this Candidate Privacy Notice. • China • For candidates based in Vietnam, please refer to this Candidate Privacy Notice. • Vietnam • We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
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