rula - Sr. Staff Engineer - Applied AI, Patient (Remote)

• 10+ years of software and/or ML engineering experience, including significant experience designing, building, deploying, and operating production ML systems with measurable product or business impact. Particularly Python, with experience building scalable systems and personally writing and reviewing production-quality code. • Deep hands-on ML expertise and technical leadership across the ML lifecycle: demonstrated experience with problem formulation, data/feature engineering, model development and training, evaluation, experimentation, deployment, monitoring, and continuous improvement, while setting technical direction across teams, influencing architecture, mentoring senior engineers, and exercising strong judgment about when to use custom ML, foundation models/AI services, deterministic approaches, or hybrids. • Demonstrated 0→1 experience building shared ML infrastructure or reusable capabilities adopted across teams, such as feature infrastructure, training/inference pipelines, model serving, evaluation, observability, or lifecycle tooling. • Deep experience with recommendation, ranking, relevance, personalization, search, or matching systems, including rigorous evaluation connecting offline model performance to online experiments and product/business outcomes. • Strong evaluation and experimentation rigor connecting offline model performance to online experiments and product/business outcomes. • Hands-on experience building and operating modern foundation model/GenAI systems in production, including evaluation, reliability, latency, cost, privacy/safety, and operational tradeoffs. • Experience helping an organization evolve from early-stage or ad hoc ML development toward mature ML engineering practices. • Experience operating ML systems in healthcare, financial services, or another regulated/high-trust environment. • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend • We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.