Cadence Solutions - RPM Operations Lead

• An operator who thrives when complexity is high, the stakes are real, and the system has to work at scale. • Able to move between strategic architecture and execution detail - you can design a workforce model and then sit with the data until the numbers are right. • Comfortable leading cross-functional initiatives across Clinical, Product, and Engineering without formal authority. • Rigorous about performance governance - you build dashboards and reporting structures because you want accountability, not because someone asked for a metric. • Grounded in the operational reality of care delivery - you understand that a broken triage workflow doesn't just miss an SLA; it affects a patient managing hypertension or heart failure between visits. • Biased toward action - you tighten every process you touch, close every loop you open, and never drop a ball. • 7-10 years building and scaling operations in high-growth, complex environments; healthcare, RPM, telehealth, or value-based care experience is a strong differentiator. • Demonstrated experience designing large-scale operating models, including workforce architecture, capacity planning, and SLA frameworks. • Proven ability to build performance governance systems - KPI dashboards, reporting cadence, and accountability structures - that drive measurable outcomes. • Experience leading cross-functional initiatives across Clinical, Product, Engineering, and Operations in regulated environments. • Familiarity with nurse staffing models, triage operations, or chronic disease management programs is preferred. • Background in process improvement methodologies such as Lean, Six Sigma, or comparable frameworks is preferred. • Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation. • The anticipated base salary range for this role is $150,000-$180,000 annual base salary, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.