Zscaler - Sr. Staff Data Center Operations Engineer
Requirements
• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 7-10 years experience working in a hardware automation or build environment • Experience translating cloud workload to bare metal platform requirements • Deep understanding of various types of servers, network devices, configurations, and physical connectivity and their influence on platform performance • Experience with Linux/Unix command line, BIOS, and out-of-band management solutions such as ILO, SAA, iDRAC, and IPMI • Ability to occasionally lift and carry up to 50 lbs • Experience leveraging AI-driven predictive telemetry or automation tools to optimize hardware diagnostics and data center provisioning workflows • Basic scripting capabilities in BASH or Python alongside experience with virtualization solutions such as KVM or Proxmox • Familiarity with build automation technologies like Ansible or PXE boot and documentation tools such as Jira or Confluence • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Responsibilities
• Provision new hardware and network devices in a staging environment to expand and supplement the global network • Troubleshoot issues within the build environment and repair or replace server and network components and infrastructure • Collaborate with maintenance, network, install, and platform engineering teams to execute and validate build activities • Engage and assist in optimizing data center deployment processes and workflows • Visit the Singapore integration center as needed to manage physical infrastructure and validate staging readiness
Benefits
• Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
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