sosafe - (Staff) Product Operations Manager
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Requirements
• At least 7+ years of experience in Product Operations within a scaling product organization. • Deep understanding of how strong product teams operate across discovery, delivery, and outcomes. • Strong systems thinker with pragmatic execution bias. • Comfortable influencing senior stakeholders without formal authority. • Excellent facilitation, communication, and stakeholder management skills. • Fluent in modern product development practices. • Hands-on experience using tools such as Jira and Confluence. • Opinionated, proactive nature with comfort navigating ambiguity.
Responsibilities
• Help shape and evolve how product work happens at SoSafe. • Enable Product Managers to make high-quality decisions quickly. • Partner closely with Design for better discovery, design intent, and delivery connection as the organization scales. • Reduce friction and break down silos between Product, Design, and Engineering by improving shared context and ways of working. • Strengthen how customer, business, and delivery signals inform product direction and roadmap decisions. • Design and facilitate planning, review, and retrospective sessions on outcomes, learning, and continuous improvement. • Introduce systems, standards, and tools that improve focus, clarity, and execution without slowing teams down. • Improve visibility into progress, risks, and decisions for teams and leadership without turning ProdOps into a reporting function. • Spot patterns where the system isn’t working well and help teams course-correct early.
Benefits
• Equity options mentioned as part of the offer. • Paid time off with a total of 33 vacation days provided. • Perks such as flexible hours and access to Open Up, corporate discounts (assuming "corporate discou" refers to some form of financial support) mentioned explicitly. • Remote work options stated with the mention of working from home 2 days a week for up to three months during onboarding or when needed due to illness/family emergency, and full remote permanently after six weeks if approved by leadership.
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