DevOps Engineer
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Requirements
• 2–3 years of hands-on experience in DevOps and Cloud Infrastructure in AWS, with a consistent record of successfully scoping and releasing upgrades to infrastructure • Proven experience architecting and managing solutions in AWS (Associate or Professional-level certification is a strong plus) • Proficiency with IaC tools; specific experience with Terraform or CloudFormation is required • Experience building and managing CI/CD pipelines, specifically with GitHub Actions • Strong scripting skills to automate repetitive tasks and improve developer experience • A proven ability to highlight inefficiencies in existing infrastructure and implement measurable improvements • Excellent written and verbal communication skills and the ability to work effectively as a self-starter within a distributed engineering team • Familiarity with one or more of the application stacks used at Neon One (JavaScript/TypeScript, PHP, Java, .NET) • Experience managing container orchestration platforms • Direct, hands-on experience with the technical implementation of compliance frameworks like SOC2 and PCI-DSS • Familiarity with MLOps principles and tools • Familiarity with New Relic or similar observability tools • Prior experience working with or a passion for the non-profit sector
Responsibilities
• Infrastructure Implementation & Management: You will design and implement resilient cloud architectures using Infrastructure as Code (IaC). You will be responsible for writing and maintaining Terraform to manage resources, including AWS Lambdas, ECS, Aurora and RDS, and advanced networking • CI/CD Pipeline Optimization: Build, maintain, and optimize the continuous integration and deployment pipelines that serve as the freeway for our engineering teams. You will work with GitHub Actions to ensure every deployment is automated, safe, and repeatable, reducing lead time for changes • System Reliability: You will serve as a guardian of system health by monitoring Service Level Objectives (SLOs) and utilizing our observability stack (CloudWatch and NewRelic). You will participate in an on-call rotation (including evenings and weekends as needed) to manage incident response and ensure the overall well-being of Neon One applications • Security & Access Control: Administrate cloud hosting accounts, VPN connections, and manage access controls. You will integrate security best practices (IAM, RBAC, network security, vulnerability management) into the infrastructure lifecycle and execute technical requirements for compliance initiatives (SOC2 and PCI-DSS) • AI Infrastructure Support: Partner with the Engineering and Data Teams to provision and secure the AWS infrastructure required for AI and machine learning workloads, including services like AWS SageMaker and Bedrock • Technical Documentation: You will create and maintain high-quality technical documentation, including infrastructure diagrams and runbooks, ensuring the wider engineering organization has a clear "single source of truth" for operations • Collaborate and Empower: Partner closely with engineering, product, security, and internal operations stakeholders to understand their needs and provide them with the platform and tools required for success serving as a technical advisor
Benefits
• At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other. • We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. • This posting is for a current, open position within Neon One. • This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth. • Neon One on LinkedIn • HighlightTA on LinkedIn