stash - Product Manager, Checkout
Requirements
• Checkout UX and conversion fluency — you understand where and why players (or users) drop off in a checkout flow, and how UX changes move conversion • Data and experimentation rigor — you instrument funnels, run A/B tests, and let data drive prioritization over opinion • Design taste for high-stakes conversion surfaces — you obsess over checkout quality the way top checkout PMs at Stripe or Shopify do, because small changes move revenue • A generalization instinct — you turn partner-specific integration asks into reusable product features • An MVP, incremental-build mindset — you scope down, ship iteratively, and push back on scope creep • High agency and ownership; you're comfortable building structure where none exists • Clear communication — specs, roadmaps, and updates that land with engineering, sales, and leadership • Background at a tech/SaaS with direct, hands-on ownership of a checkout or transactional-conversion UX surface • Direct, hands-on experience collaborating with engineering teams • Comfortable working West Coast hours given where our product and partner strategy is concentrated
Responsibilities
• Instrument and own checkout conversion rate and abandonment rate as core KPIs, with a plan to close the gap against industry-best checkout UX benchmarks • Fully transition checkout UX ownership from the payments team to product • Ship a streamlined, low-friction checkout flow — saved-info/returning-player checkout, fewer steps and fields, clearer cost transparency — modeled on best-in-class accelerated checkouts • Cut integration setup time for new partners adopting Stash Pay checkout through better docs, AI-assisted setup, and automated tooling, eliminating one-off bespoke builds • Make Stash Pay checkout close to self-serve: the goal is zero support calls for standard implementations • Own and maintain the Stash Pay checkout roadmap, with effort estimates and impact sizing, running sprint planning for the checkout eng team • In your first 90 days: get familiar enough with the checkout UX and integration architecture to engage engineers on trade-offs, establish baseline checkout metrics and identify the top friction points, take over sprint planning for the checkout eng team, and ship one meaningful, metrics-backed improvement to checkout conversion or integration time
Benefits
• Work on products used by some of the world's leading game studios • Own a core product area with significant autonomy and impact • Help shape the future of direct-to-consumer commerce in gaming • Join a lean, ambitious, and highly collaborative team building products at scale
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