Granum - Data Insights Manager
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Responsibilities
• Collaborate with Data Intelligence, AI Enablement, RevOps, Marketing, and Product on the GTM & Product metrics framework with clear, trusted definitions and calculations. • Assist with maintaining the self-service analytics experience end to end: curate and certify core Snowflake datasets, keep a simple data catalog up to date, and ensure teams know which dashboards and tables to use for common business questions. • Help to drive strategy and action by rigorously questioning data signals; deeply dissect health scores and cohorts to isolate root causes, equipping managers with the specific 'why' needed for high-impact coaching. • Partner with AI Enablement to design and measure AI/automation experiments — define success criteria, determine statistical significance, and deliver the scores, segments, and enrichments that power those workflows. • Standardize pre/post measurement and ROI methods, linking spend to qualified pipeline, bookings, CAC/LTV, and payback. • Partner with Marketing/Sales/RevOps on shared funnel and SLAs; run recurring pipeline and conversion reviews; align pipeline and bookings forecasts. • Partner with Data Intelligence Engineers to improve data quality, semantic layers, and performance. • Ship role-based BI dashboards/scorecards that drive decisions across Product, CS, Marketing, Payments, and Sales. • Manage a structured intake and prioritization process for analytics and data requests, weighing business impact, effort, and dependencies so that Snowflake/BI work is focused on the highest-value initiatives. • Does this sound like you? • If you have the following experience, then this is a great role for you: • 5+ years in business analytics (preferrably in SaaS B2B) with a strong IC track record delivering executive-ready dashboards and insights. • Expert in SQL and able to partner with engineering to ensure our data models and semantic layers match real business workflows and reporting needs. • Hands-on experience with tools like Omni, Redash, or Power BI focused on design, clear narratives, and stakeholder enablement. • Familiar and proficient with product analytics tools (Pendo) and GTM systems (Salesforce, HubSpot, Zendesk, Churn Zero). • Strong storytelling and communication; frames ambiguous questions and drives action. • Solid measurement fundamentals: baselines, pre/post analysis, and basic experiment reads. • Proven collaboration with Marketing, Sales, and RevOps on funnel, ROI, forecasting, and planning; financial acumen across forecasting, variance, scenarios, and headcount/capacity. • You actively use AI tools in your own daily work — not just building for others — and stay current with how the landscape is evolving. • Example Projects: • Example Projects: • Launch role-based dashboards: CS renewal prep, Support resolution, Sales pipeline quality, Marketing campaign ROI, Product activation/adoption, Finance ARR/retention. • Analyze customer health score data to validate model accuracy and distill insights into clear coaching recommendations. • Deliver quarterly GTM/product insights with recommended actions; work with Product Managers where needed to track adoption and impact of recent deliverables. • Create concise data dictionaries and usage guides to increase trust and reduce confusion.
Benefits
• Canada-based candidates: CAD 100,000 - 140,000 • US-based candidates: USD 100,000 - 140,000#LI-remote • In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more. • In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs. • Canada • We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada. • 401(k) matching • RRSP matching • We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive. • And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge. • unlimited Paid Time Off • paid company holidays • company-wide winter break from December 24 to January 1 • Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.
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